Aug 2023 – Jul 2024 · 11 mos · Dublin, County Dublin, Ireland · On-site

• Conducted & documented Heuristic Analysis on the B2C product leading to iterative changes & enhanced user satisfaction in the forthcoming quarter, in an Agile environment.
• Ideated & re-designed the app, coherent with brand guidelines; increasing the weekly click and enroll rate by 12% (targeted 15%).
• Conducted in-depth analysis of user needs and behaviours across 5 diverse industries, resulting in a significant 25% improvement in user satisfaction scores and enhanced product performance.

Nov 2022 – Dec 2022 · 1 mo · Dublin, County Dublin, Ireland · On-site

Oct 2022 – Aug 2023 · 10 mos · Dublin, County Dublin, Ireland · On-site

• Designed user-friendly B2B product for task assignment and progress tracking at BDS Vending Solutions.
• Conducted user research to enhance product usability and efficiency.
• Collaborated with cross-functional teams to implement innovative solutions for client meta.

Apr 2021 – Sep 2022 · 1 yr 5 mos · Bangalore Urban, Karnataka, India · Hybrid

• Ad campaigns and Audio Ads were the major things, which made my problem-solving strong.
• Ad Campaign Manager (worked with co-founder, which was really fun as it was a complex thing)
• Secondary research studied about Ad Campaign and competitors (megaphone)
• Made flow chart and basic flow for design
• Listed the features we need for the ad campaign (creating flight, creating campaigns, tracking the impression and etc)
• Made the design for the Ad Campaign
• Did corrections after user feedback (call with the customer)
• Audio Ads (worked with co-founder)
• Secondary research and competitor study (triton and megaphone)
• Studied types of Add (programmatic and promo)
• Made a flow for inserting programmatic ads and promo ads.
• Made design for Audio Ads
• Did corrections after user feedback (call with our customer)
• VIDEO(MP4) TAG SUPPORT
• Android Auto And CarPlay
• Subscription

May 2020 – Apr 2021 · 11 mos · Bengaluru, Karnataka, India · Hybrid

• Cheqq is a SAAS product.
• Solely designed the Cheqq App, overseeing the entire UX process from inception to execution, resulting in a 25% increase in user engagement metrics. Implemented efficient processes, reducing time spent on requirement gathering by 30% and prototyping duration by 40% using Figma and Adobe XD considering WCAG 2.0,2..
• Demonstrated expertise in balancing the big picture with a strong love of craft. Brought new gameplay mechanics to the game, focusing on gameplay innovation. Guided the team through problem discovery exercises to see opportunities, which led to 27% user retention.
• Advocated for solutions that address player and business needs. Demonstrated excellent communication skills and established relationships across all levels of the business. Applied workshop facilitation and user-centric design strategies to enhance user experience.

Nov 2019 – Apr 2020 · 5 mos · Bangalore · On-site

• Managed multiple projects in ambiguous situations, leading impactful redesigns and improving user experiences. Exhibited excellent storytelling and presentation skills, collaborating effectively in cross-functional teams.
• Utilized significant experience in UX Design, including high skills in Interaction Design and Information Architecture. Demonstrated excellent prototyping skills.

Aug 2018 – Sep 2019 · 1 yr 1 mo · Remote

• UpLiv, Health sector
• Design mobile app from scratch
• Made prototype for the app
• Meet Cue, Dating App for UK
• Conducting Quantitative and Qualitative Research as per requirement.
• Working to make the product more user-centric.
• Restart Digital, Design Agency in Paris.
• I've worked on several websites and solved UX problems.
• Re-Designed the website after sporting problems from heatmap(Hotjar) and Eyetracking.
• Worked with the developer and delivered the HTML, CSS, and JS file.
• Re-Designed mobile app after finding out the reason for the user dropout.