Shailesh Lelran

Product Manager

Gurgaon, Haryana, India6 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led product lines achieving significant ARR growth.
Expert in AI-driven SaaS product development.
Proven track record in enhancing user engagement.

Stackforce AI infers this person is a Senior Product Manager specializing in AI-driven SaaS solutions.

Contact

Skills

Core Skills

Product ManagementArtificial Intelligence (ai)

Other Skills

3rd Party IntegrationsAnalytical SkillsBusiness AnalysisBusiness InsightsBusiness ProcessBusiness StrategyC++CRM SYSTEMSCommunicationContent MarketingCreative WritingGenerative AIGo-to-Market StrategyHTMLLeadership

About

🚀 Senior Product Manager specializing in AI-driven SaaS, CPaaS, and API platforms, with 6+ years of experience building and scaling high-impact B2B products. I’ve led product lines at Magicbricks, Exotel - Ameyo and Benepik, driving measurable outcomes — from ARR growth (₹1.4 CR→₹40 CR) and automation-led onboarding (1 week → 30 mins) to launching GenAI-powered CRM and design tools that enhanced engagement and conversions. I thrive at the intersection of AI innovation, product strategy, and execution — translating business vision into scalable tech solutions. Passionate about building data-informed, customer-centric products that deliver business growth. 🧩 Domains: SaaS | CPaaS | CRM | AI/ML | Product-Led Growth 🤝 Let’s connect if you’re building the next-gen AI product stack or scaling SaaS at speed.

Experience

Magicbricks

Senior Product Manager

Feb 2024 – Present · 2 yrs 1 mo · Noida, Uttar Pradesh, India · On-site

CRM Search : Revamped the internal CRM search and display logic for telecalling agents based on a multi variate similarity matching algorithm (price, popularity, geolocation, affinity) to increase ARR from the telecalling process from ARR of 24 to 60 CR.
Agent Advisory : Trained GPT specifically over Magicbricks data and Google maps listings to generate quick summaries and comparisons between localities and projects in indian cities which allowed agents to convince buyers and generate leads. Increase in Lead per buyer from 2 to 4.
Launched a new product for builders and broker - Magicleads with a benchmark 15% higher conversion rate for leads
MagicDesign AI : Built a AI home makeover tool based on stability AI APIs as a lead magnet and engagement tool for Home Interiors vertical. Utilized training data from brand partners to generate a quote based on image generated to 80% accuracy.
Increased the website traffic by 10% organically via SEO optimizations and AI image catalog generation leading to 6% increase in conversion.

Artificial Intelligence (AI)Generative AICRM SYSTEMSSearch Engines3rd Party IntegrationsProduct Management

Builder.ai

Product Manager

Sep 2023 – Feb 2024 · 5 mos · Gurugram, Haryana, India · Hybrid

Short stint at Builder AI before the firm shut down.
Integrated e-mandates for studio (enterprise) and Store(SMB) products via Easebuzz to increase on time collections by 25% in launch quarter.

3rd Party IntegrationsPayment SystemsREST APIsUser Experience Design (UED)Product Management

Ameyo

2 roles

Product Manager 2

Promoted

Dec 2021 – Sep 2023 · 1 yr 9 mos · Hybrid

Ameyo was acquired by Exotel in 2021. Moved to the Exotel side to work on Messaging Stack.
Built the WhatsApp & RCS platform offering from scratch.
Developed platform capabilities ranging from high scale APIs, self serve web console w/ analytics,
reporting, Internal systems for monitoring and alerting, CRM Integrations.
Introduced automation in WhatsApp platform onboarding that reduced time for businesses to go live on WhatsApp APIs from 1 week to 30 mins.
Aligned Support, Delivery, Presales & Sales functions towards the WhatsApp platform offering and set up key processes for support ticket escalation, Delivery checklists etc

Product Management

Executive Product Manager

Jan 2021 – Dec 2021 · 11 mos · Hybrid

Worked to enhance core ticketing feature set like agent productivity report, SLA Management , ticket priority and chatbot integrations.
Ran the alpha program for "Contact center workflows" product. Created workflows and capabilities to onboard first 1-2 customers.

Business ProcessUser Story MappingAnalytical SkillsProduct LaunchCommunicationBusiness Strategy+5

Benepik

Product Associate

Jun 2019 – Jan 2021 · 1 yr 7 mos · Gurgaon, Haryana, India

Crafting tailor made, digital experiences for employees across all touch points.
Built the flagship employee engagement app from scratch as the first PM in the company. Features like rewards & recognitions, deals & discounts, surveys, wellness, leadership communication, communities.
Digitised the entire onboarding journey from offer acceptance to exit at various employee lifecycle touch points. Shortened onboarding time for employees from 10-15 days on average to 1-2 days.

Business ProcessAnalytical SkillsProduct LaunchCommunicationProblem SolvingProduct Development+1

S&p global

Summer Intern

May 2018 – Jul 2018 · 2 mos · Gurugram, Haryana, India · On-site

The project involved creating a digitized employee experience for the future.Worked on developing
suggestions and plans to augment the existing policies and procedures with ML, AI, Automation and
other emerging technologies.

Soulflower co ltd

Ecommerce Intern

Dec 2017 – Dec 2017 · 0 mo · Mumbai Metropolitan Region

Market research and strategy for launching Soulflower’s Aroma oils in Amazon U.K and Japan.
Process Mapping and looking for Partners to ship and sell products to U.K and Japan.

Problem Solving

Superprofs.com

Intern (Live project)

Aug 2017 – Oct 2017 · 2 mos

Brand Management, Content Marketing & Search Engine Optimization (SEO)

Problem Solving

National centre for antarctic & ocean research

Intern

May 2015 – Jul 2015 · 2 mos · Goa

Did Pre-processing, analysis, and visualization of multivariate atmospheric data (MARA & AWS).
Developed database driven web application forms for post-doctoral fellowship and project scientist
posts at NCAOR.