Mar 2024 – Present · 2 yrs

• As a senior wellbeing leader, I specialize in designing and delivering proactive mental health solutions for high-stakes industries. Since 2024, my focus has been on building wellbeing systems for seafarers, pilots, and their families integrating clinical expertise with policy alignment and stakeholder engagement.
• Key responsibilities and achievements include:
• Product Strategy & Implementation: Developed and launched proactive wellbeing programs aligned with DG Shipping standards to support seafarers and their families.
• Scalable Training Initiatives: Led the successful training of 1800+ Wellbeing Champions and 100+ Ambassadors in Psychological First Aid and QPR, contributing to early intervention and the prevention of over 10 critical incidents on board.
• Cross-sector Engagement: Partnered with aviation clients to implement structured wellbeing frameworks for pilots, adapting modules to meet evolving client and regulatory needs.
• Client Growth & Customization: Co-led product innovation and client-specific adaptations, contributing to upselling, cross-selling, and increased program uptake.
• People Leadership: Mentored 5+ team members to strengthen delivery and clinical capabilities; worked closely with HR to identify and hire top talent aligned with organizational growth.
• Clinical Delivery: Maintained active engagement as a psychologist, delivering 500+ one-on-one counseling sessions, along with webinars and in-person workshops for leaders and employees.

Mar 2023 – Apr 2025 · 2 yrs 1 mo

• As Client Success & Engagement Manager, I led delivery and engagement across 5+ key accounts in sectors including shipping, startups, NGOs, and manufacturing. I managed a team of two and oversaw the planning and execution of wellbeing programs, ranging from clinical delivery and leadership coaching, with my team I devised multiple training program to increase the utilisation rate for clients. I partnered closely with the sales head to present our offerings to over 50 prospective clients and successfully onboarded several. Alongside client-facing work, I collaborated with internal HR teams to identify and attract talent aligned with our growth strategy. I also contributed to product modification and implementation to better serve evolving client needs.

Feb 2022 – Apr 2025 · 3 yrs 2 mos

• As Associate Psychologist & Client Delivery Lead, I combined therapeutic support with strategic program management for enterprise clients in the shipping, NGO, and manufacturing sectors. I led the planning and delivery of wellbeing initiatives, facilitated webinars and onsite sessions, managed stakeholder relationships, and presented impact through quarterly reports. My focus on quality and responsiveness helped maintain an NPS of 9+ and drove strong client engagement and retention.

Feb 2020 – Apr 2025 · 5 yrs 2 mos

• Worked as a Counseling Psychologist delivering mental health support through Wellbeing Program. Provided 1:1 counseling for both B2C and B2B clients, facilitated webinars, and conducted onsite sessions for employees and leadership teams—focusing on emotional wellbeing, stress management, and workplace mental health.