Dinesh Mohan

Product Manager

Bengaluru, Karnataka, India7 yrs 7 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led a team of 30+ members in product management.
Achieved 4M users target by end of 2022.
Formulated AI strategy resulting in significant productivity gains.

Stackforce AI infers this person is a Product Manager in the SaaS and E-commerce sectors.

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Skills

Core Skills

Product Management

Other Skills

A/B TestingAI-Driven ContentAnalytical SkillsB2CBilling SystemsCRMCross-functional Team LeadershipCustomer InsightCustomer Relationship Management (CRM)Data AnalysisDialerE-CommerceExecutionHardwareInteractive Prototyping

About

Passionate and result-oriented product manager - having 6+ years of experience in the fields of e-commerce,insuretech, gaming and IoT - with expertise in leading cross-functional teams to plan, build, launch and manage innovative products. Currently leading a team of 30+ members across product management, UI/UX and technical/engineering to build a category and scale up the same to reach 4M users by the end of the year 2022. Specialties: Product Management, Product Design, Customer Insight, Data Analysis, Strategy, Execution, Mobile Apps (iOS and Android), Web based products, Hardware, Subscriptions, CRM, Dialer, A/B Testing, Interactive Prototyping, Technical know-how, Requirements Analysis

Experience

7 yrs 7 mos

Total Experience

2 yrs

Average Tenure

2 yrs 7 mos

Current Experience

Icici lombard

Principal Product Manager

Oct 2023 – Present · 2 yrs 7 mos · Mumbai, Maharashtra, India · Hybrid

Strategic ThinkingB2CProduct StrategyProduct Management

Airtel digital

3 roles

Senior Product Manager - AI Platform

Oct 2022 – Sep 2023 · 11 mos

Formulated AI/LLM strategy and roadmap to drive customer engagement and business innovation.
Formulated product vision and long-term roadmap leveraging capabilities like summarisation, chatbots, and consumer insights generation.
Built AI platform enabling LLM applications across marketing, service, and operations. Early wins: 30% agent productivity gains.
Launched LLM-powered chatbot for customer service, reducing call volumes by 20% and chat complaints by 50%.

Large Language Models (LLM)Platform ManagementStrategic ThinkingAI-Driven ContentB2CProduct Strategy+1

Senior Product Manager

Promoted

Dec 2021 – Dec 2022 · 1 yr

Role expanded to lead a team of PM's and Prod Ops
Spearheading next-gen innovation on security and consumer products
Responsible for end to end business, right from launching the product to scaling it to pan-India
Strategising & building new business models that will disrupt the Industry

Product ManagementNew Business DevelopmentPricing StrategyAnalytical SkillsProduct MarketingE-Commerce+11

Product Manager Products

Oct 2019 – Nov 2021 · 2 yrs 1 mo

Led product strategy and partnered with vendors in product development phase, defining scope, requirements and cost
Led multiple teams viz. engineering , marketing, design and PR to build and launch innovative surveillance products
Developed and delivered App, Web, Hardware and Platform products

B2C

Airtel

Management Trainee

Jun 2019 – May 2020 · 11 mos

Completed the Young Leaders Programme with stints in sales, product sales , new product development, product strategy, business development in international markets and customer experience

B2C

Ppg asian paints

Internship

Apr 2018 – Jun 2018 · 2 mos · Mumbai Area, India

Designed first of its kind sustainable engagement scheme for garage owners/ Painters at a pan India level
Benchmarked against competitors and allied industry players existing in the segment based on existing schemes
Met over 60 painters and 40 dealers to understand consumer perception towards schemes, brand and rewards
Achievements:
Achieved registration and enrolment of 4800 painters by implementing the 1st phase of the scheme.
Improved product visibility and brand awareness in Low Market Share markets

Bally technologies

Associate Test Engineer

Aug 2015 – Jun 2016 · 10 mos · Bengaluru, Karnataka, India

Started working as GET and then got promoted to Associate Test Engineer. During the stay Bally gave a great exposure to various domains and also an opportunity to interact with various top level management people.