Jan 2024 – Apr 2025 · 1 yr 3 mos · Bengaluru, Karnataka, India · Remote

• GTM Advisor scaling SMB and MM for emSigner

Sep 2023 – Present · 2 yrs 6 mos · Karnataka, India · On-site

• Member of the Dancing Frog Collective | Embracing Harmonious Living with Nature

Sep 2022 – Present · 3 yrs 6 mos · Bengaluru, Karnataka, India

Aug 2022 – Present · 3 yrs 7 mos · Bengaluru, Karnataka, India

Nov 2021 – Aug 2022 · 9 mos · Bengaluru, Karnataka, India

Jul 2021 – Aug 2022 · 1 yr 1 mo

Jun 2019 – Aug 2022 · 3 yrs 2 mos

Oct 2015 – Jun 2019 · 3 yrs 8 mos

• Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Our goal is simple: make it easy for brands to talk to their customers and make it easy for users to get in touch with businesses
• The idea for our flagship product was the result of a bad customer experience thanks to a broken TV. The founders saw a need for a better customer support solution that could help provide better customer experience, and also scale as companies grow. So they started building one. Six months later, in June 2011, Freshdesk won the Microsoft BizSpark Startup Challenge and one hundred days after that we celebrated our 100th customer.
• In five years, we have grown exponentially. Today we have more than 500 passionate employees globally and Freshdesk helps over 50,000 businesses and organizations around the world offer better, more personal support to their customers.

Oct 2013 – Oct 2015 · 2 yrs

• Managed all phases of the business development cycle, including demand generation, proposal
• development, scoping and estimation, negotiating Master Service Agreements (MSA) &
• Statement of Works (SoW).
• Established strategy for some of the largest devices manufacturers in the APAC region thus
• creating partnership.
• Demonstrated ability to lead and manage teams through influence while also functioning as an
• individual contributor.
• In the highly mature APAC market for connected devise, negotiated Akamai’s first multi-million
• dollar partnership with a leading consumer electronics company to embed Akamai’s
• technology.
• Evangelised Akamai as a thought leader in the connected devices space by presenting at trade
• shows and conferences.

Mar 2012 – Sep 2013 · 1 yr 6 mos

• Responsible for regional services and support strategy and its execution, partnering with sales
• leadership with the end game of achieving business goals set for the region.
• Hired, trained and managed highly skilled sales engineering organization who worked on
• hunting new customers for Akamai.
• Proactively managed and mitigated escalations and at-risks accounts.
• Worked with over 300 customers to evaluate their media, security and content architecture
• and came up with successfully implemented solutions resulting in closing over $10M in
• revenue.
• Created and delivered compelling sales presentations using industry knowledge, market trends
• and case studies to clearly communicate Akamai’s value proposition.
• Drove efficiency by creating business processes that shorted the sales cycle and enabled
• customer self-sufficiency.

Mar 2010 – Mar 2012 · 2 yrs

• Drive revenues by managing the pre-sales technical process and evangelizing Akamai's technology to prospective customers.
• Work closely with direct sales to educate prospective customers about the superiority of Akamai's Services - this includes, conference calls, presentations, technical evaluations, technical object handling and follow up on all customer related issues.
• Work closely with Product Management and R&D to develop future product direction and strategy providing valuable input form the "Field".

Nov 2008 – May 2010 · 1 yr 6 mos

Mar 2004 – Oct 2008 · 4 yrs 7 mos