Mridul Rajdeva Mahan

CEO

Mumbai, Maharashtra, India23 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led technology transformation initiatives at Deutsche Bank.
  • Extensive experience in managing large-scale tech infrastructure.
  • Certified Six Sigma Master Black Belt with proven leadership.
Stackforce AI infers this person is a Fintech leader with extensive experience in technology infrastructure and digital transformation.

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Skills

Other Skills

BPOBusiness DevelopmentBusiness IntelligenceBusiness Process ImprovementCRMChange LeadershipChange ManagementCustomer Relationship Management (CRM)GovernanceHuman ResourcesIT ManagementIT Service ManagementITILInfrastructureLeadership

About

In our world of Deutsche bank tech - “we are mad, and sponsored for our madness” - that’s what makes us click!! Code always wins! disintermediation - instant gratification - real digital away from gimmicks - transformation through fail fast and fail often - jugaad is not innovation!! We build serious consequential revenue products for one of the deepest platform of platforms/ #deutschebank Chief of staff, COO - Run architecture, Group CIO function (globally for DB) | Chief of Staff for CTO (APAC)| Head, CTO - Technology (for India DB franchise) - since June 2017 DB stint - In my present remit - contributing and working towards tech transformation of DB, it to be technology ready for the future as doctrine changes and disruptive banking technology makes global banks go for bimodal approach....matrixed across local, regional and global roles... (History till BAML, June 2016) Mridul has been with Bank of America since April 2008 and in his last role was Delivery Lead for Associate Support Service Desk, Output Operations and Service Desk Vendor Delivery Management. He has also led the Shared Services Help Desks for HR, Legal and Infrastructure Technology domains, in the legacy Countrywide (now HL&I) line of business. He joined Bank of America from 3 Global Services, Hutchison Whampoa Australia delivery center where he led Sales Support line of business. He started his career with GE Capital as a management trainee graduating from GE - John F. Welch Leadership Center Program working with the card services team. During his stints with GE, Wipro and eFunds he completed his Six Sigma Black Belt, PMP and COPC certifications. Mridul is based in Mumbai and enjoys reading, traveling and cricket. Specialties: 2000 - 2010 Certified GRID professional “7 Habits of highly effective people” Certified Six Sigma Master Black Belt Certified PMP PMI Certified Coach - Corporate Coach & U (USA) Certified Floor Coordinator - COPC - Wipro Spectramind - QAI India Certified Six Sigma Green belt - Wipro Spectramind – in-house - Wipro CoE Certified Trainer - Train the Trainer - eFunds - in-house GE FASTRAX PROGRAM – Management Training Consumer Service Quality - GECIS - GE standardization course

Experience

Deutsche bank

4 roles

Head - Investment banking technology

Promoted

Aug 2020Present · 5 yrs 8 mos

Head - API / Open Banking

Jul 2018Jul 2020 · 2 yrs

  • Working to contribute to the digital journey of the firm, building a Digital core for DB Chief Digital Office - Global Transaction Banking, CIB

Chief Of Staff - Group CIO, Run architecture and CTO APAC

Jun 2017Jun 2018 · 1 yr

Chief Technology Officer

Jun 2016Jun 2017 · 1 yr

  • starting a new innings....update to follow

Bank of america merrill lynch

3 roles

Country Manager - Tech Infrastructure, Head GMSS, BAML INDIA

Promoted

Dec 2011May 2016 · 4 yrs 5 mos

  • Leading a Tech Infra multi functional team of Tech Infra resources supporting Bank enterprise APAC region (19 countries) and IND (16 sites, 5 cities, 11 extension counters, 11 SRs/DC, Exchange COLO sites, 2 trading floors) Business franchise -
  • Local Span of control - 1100 users supported by 19 Tech Infra resources and vendor teams
  • teams include -
  • Project Delivery teams
  • network ops and design
  • Server Operations
  • Site Support
  • Data Center Management
  • BCP
  • Infosec & Audits
  • Trading floor Support
  • Market Data resources
  • Vendor Management team
  • Business Admin and Invoice Management team
  • THEMES of OWNERSHIP
  • PAN INDIA Technology Infrastructure footprint - manage, deliver, innovate and upgrade
  • In country Regulatory Infrastructure Interface & Management
  • Matrixed Organization - Managing Regulatory / IND Mngmt ? APAC region and Enterprise hierarchies
  • APAC / IND Strategy and Delivery
  • Risk Management
  • GLOCAL - Vendor/Partner Governance

Service Delivery Leader - Infrastructure Support Services - ET&D Global Delivery

Apr 2008Nov 2011 · 3 yrs 7 mos

  • Leads the ET&D Support Services portfolio GLOBAL DELIVERY which includes key functions in Associate Support, Desktop Security Management, Output Operations, Release Deployment Operations, Provisioning, Distribution, Discovery & Technical (PDDT) Strategy, Application Deploy, Build & Operate (ADBO) and Service Desk Vendor Delivery Management domains. His core responsibilities include creating right associate culture, efficient service delivery, optimizing resource utilization and enhancing cost efficiencies‘ for his teams across Mumbai, Gurgaon, Hyderabad and Chennai in INDIA and Costa Rica / LATAM. He also leads the Associate Engagement Program for the Shared Technology Infrastructure organization

Service Delivery Leader - IT Services, Global Shared Tech Infrastructure at Bank of America

Apr 2008Dec 2010 · 2 yrs 8 mos

  • leads service delivery for Center of Expertise Service Desk for Global Infrastructure Operations in INDIA IT Shared Services. His core responsibilities include creating right associate culture, efficient service delivery, optimising resource utilisation and enhancing cost efficiencies' for his teams in Mumbai. Gurgaon and Hyderabad.

3

Senior CCM

Dec 2004Apr 2008 · 3 yrs 4 mos

Efunds international

Manager - Six Sigma

Jan 2004Jan 2004 · 0 mo

Spectramind

Group Leader

Jan 2003Jan 2004 · 1 yr

Quinnox

Manager Six Sigma

Jan 2001Jan 2001 · 0 mo

Gecis

Process Associate

Jan 2000Jan 2001 · 1 yr

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