Pankaj Bisht

Product Manager

Reading, England, United Kingdom22 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over two decades of experience in the BFSI sector.
Expert in agile development and product management.
Dedicated mentor for aspiring product professionals.

Stackforce AI infers this person is a Fintech expert with a strong focus on product management and agile development.

Contact

Skills

Core Skills

Product ManagementAgile DevelopmentProduct DevelopmentUser Experience (ux)Project Management

Other Skills

AI AgentsAgile MethodologiesAgile Project ManagementArtificial Intelligence for BusinessBusiness AnalysisCascading Style Sheets (CSS)Data AnalysisGitlabGoogle AnalyticsGrowth HackingHTML5JavaScriptJiraMicrosoft SQL ServerOracle

About

My work: https://medium.com/@pankajbisht_25521 https://pankajbisht.com/ ---------------------------------------------------------------------------- With over two decades of experience in the BFSI sector, I currently serve as a Product Owner at NatWest Group, focusing on empowering developers and teams through robust, enterprise-grade solutions. My expertise in agile development and product management enables our organization to streamline workflows and enhance user experiences. Recently, I spearheaded the development of a web SDK platform to simplify UI/UX for web developers, while fostering a collaborative culture within the UI/UX development community. Previously, I led the migration of Atlassian tools, including JIRA and Confluence, to the cloud, ensuring seamless transitions for thousands of users by building a strong support network. My commitment to creating scalable, user-centric products has consistently driven down risk and improved operational efficiency. Beyond my role, I am dedicated to mentoring aspiring product professionals and sharing industry insights through writing and knowledge-sharing initiatives.

Experience

Natwest group

2 roles

Product Owner

Promoted

Jan 2023 – Present · 3 yrs 2 mos · Hybrid

As the Product Owner for the Web developer toolkits, I am responsible for providing consistent, accessible, reusable, performant and scalable web components to the internal stakeholders in the organisation. Additionally, I take pride in running a UI/UX and product owner's community of practice within the organisation, thus fostering collaboration and innovation to create a positive and productive work culture. I also like to write and share my views on the topics that concern me. During my free time, I like to write for Medium.com and mentor new product owners and BAs.

User ResearchUX ResearchProduct AnalyticsProduct StrategyProduct VisionProduct Management+1

Product Owner

Jan 2019 – Dec 2022 · 3 yrs 11 mos · Hybrid

As the Product Owner for Enterprise Collaboration and Planning tools (Jira and Confluence), I closely partnered with Atlassian and Clearvision to lead a successful cloud migration project. By forming a community of champions, I ensured a smooth transition and provided post-go-live support for thousands of end users.

User ResearchProduct Management

Rbs

4 roles

Global Operations Lead, Developer services

Sep 2016 – Dec 2018 · 2 yrs 3 mos

Production support lead for the Enterprise Developers CI-CD tools (JIRA, Confluence, Team city, Artifactory, Bitbucket, SVN, SONAR). I was accountable for the stability and reliability of production systems in a DevOps environment.

Senior Support Specialist

Promoted

Aug 2013 – Aug 2016 · 3 yrs

I have experience in leading a support team for Smartstream TLM, which is a third-party reconciliation solution. As part of the right shoring model, I established a new team in India. My team's primary responsibility was to perform FX/MM EOD reconciliation for various front and middle office applications.

Support Specialist

May 2011 – Jul 2013 · 2 yrs 2 mos

There is a third-party enterprise content management solution called Open Text, which is used as a Document Management System (DMS). Additionally, I was responsible for supporting a connected application called SDS.

Technical Support Specialist

Feb 2010 – Apr 2011 · 1 yr 2 mos

As a competent Production Support Specialist, I was responsible for handling a range of tasks relating to request, change, incident, and problem management for Post Trade (OPTS) and CSP applications. These applications were an integral part of the Front Office suite, and I was always ready to take charge and ensure their smooth functioning.

Nucleus software exports limited

Senior Software Engineer

Aug 2004 – Dec 2009 · 5 yrs 4 mos · Noida Area, India

I was responsible for providing L2 and L3 support for multiple WTO applications, including Housing Loans, Account Opening, and Document Storage Solutions, during my two-year tenure at Shinsei Bank in Tokyo, Japan. My expertise in these areas allowed me to excel in my role and ensure the smooth operation of these critical banking systems.