Syed Zeeshan

CEO

Pune, Maharashtra, India13 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven leadership in managing automotive service operations.
Expertise in customer relationship management and satisfaction.
Strong background in mechanical engineering and automotive maintenance.

Stackforce AI infers this person is a skilled automotive service leader with a strong engineering background.

Contact

Skills

Other Skills

Analytical SkillsArc WeldingAutoCADAutomobilesAutomotiveAutomotive MarketingAutomotive PartsAutomotive Parts OrderingBusiness PlanningBusiness Relationship ManagementCADCATIACNC ProgrammingCar RepairCommunication

About

Experienced Service Advisor with a demonstrated history of working in the automotive industry. Skilled in Customer Relationship Management, Organisation Skills, Skilled Multi-Tasker, Time Management, Customer Experience, Communication, Service Work, Maintenance & Repair, Luxury Brands, Parts Management, Value Added Services,Tyre Inspectios, Vehicle Inspection, Computer-Aided Design (CAD), TIG Welding, Manufacturing, and Management. Strong support professional with a B.E focused in Mechanical Engineering from Zeal College of Engineering & Research.

Experience

Gomechanic.in

3 roles

City Head

Promoted

Aug 2022 – Present · 3 yrs 7 mos

Operations Head - Retail Pune

Promoted

Jun 2019 – Aug 2022 · 3 yrs 2 mos

Service Engineer

Dec 2018 – May 2019 · 5 mos

B. u. bhandari volkswagen

Service Advisor

May 2018 – Dec 2018 · 7 mos · Pune Area, India

Interact with customers to know the nature of their automotive problems.
Handle telephone and personal inquiries from customers.
Test drive vehicles with customers to understand the problems in vehicles.
Prepare a list of problems, the estimates and the time taken to complete the repairs.
Secure agreement from customers while taking over their vehicles for repairs.
Advise customers on taking care of their vehicles totally trouble-free at zero-maintenance costs.
Provide customers the maintenance menu, tips and techniques on maintaining their vehicles.
In case of additional repairs inform the customers promptly.
Deliver repaired vehicles to customers on time.
Adhere to company safety standards, policies and procedures.

My mechanic doorstep services llp.

Business Head

Jun 2015 – Jul 2018 · 3 yrs 1 mo · Pune Area, India

Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.
Ensure delivery of vehicles to customers on time.
Handle and manage softly the minor complaints and irritants with the customers.
Educate customers on maintaining their vehicles free from troubles and problems.
Supervise, manage and monitor automotive service technicians and repairers.
Handle customer enquiries and respond to their needs in a cool, courteous and prompt manner.
Ensure customer satisfaction at the highest level through effective services and repairs.