Santhoshlal M

Software Engineer

Singapore, Singapore16 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

9+ years in Network Security and Administration.
Expert in Windows System Administration and Cybersecurity.
Achieved 100% SLA target in ticket management.

Stackforce AI infers this person is a Network Security and Administration specialist with extensive experience in IT operations.

Contact

Skills

Core Skills

CybersecurityWindows System AdministrationSecurity

Other Skills

Active DirectoryCCNACheckpointCisco Systems ProductsCommissioningDHCPDNSDNS ServerData CentersDomain Name System (DNS)Dynamic Host Configuration Protocol (DHCP)EIGRPFTPFcnsaFirewalls

About

I have 9+ Years of experience in Network Security and Administration. CCNA (R&S) & CCNP (Routing) Certified. -Configured AD, DNS, Office 365 Administration and SharePoint Administration. -Creating, Managing User accounts and Groups and Organizational Unit. -Install, Configure and maintain Microsoft office 365 & Outlook 2016. -Maintaining O365 admin account, query related in billing & licenses. -Escalated & Co-ordinate with Microsoft (Premium) support team resolve the issues. -Implementing files and folders sharing to AD users & Security group in share permissions. -Batch programming on share point 2013, SharePoint 2016 etc. -Experience in SharePoint features (Web parts, Lists, Libraries, Templates, Folders and surveys, master pages and forms). -Understand technical and functional design requirements. -Installing and maintaining antivirus DAT updates & Windows patch updates. -Supporting remote users via Skype for business. -Performed schedule daily, Weekly, Monthly maintenance and reports.

Experience

Sysnet system and solutions pte ltd

System Engineer

Feb 2018 – Present · 8 yrs 1 mo · Singapore

Managing user accounts and Groups and Organizational Unit & Share folder Permissions.
Vulnerability patching and mitigation.
Performed schedule daily, weekly, monthly maintenance and Reports.
Handling ticketing system Service Request, incidents, Problem, Change management.
Monitoring all open tickets and follow-up within SLA closer time. Achieved 100% in SLA target.
Asset maintenance & DAT Patch maintenance in SCCM.
Troubleshoot user end banking applications like T24, Swift alliance etc.
Troubleshoot User account login issues like VDI & VPN.

Windows System AdministrationPatch ManagementNetwork SwitchesCybersecuritySecurityInformation Technology+12

Imarque solutions pvt. ltd

System Administrator

Aug 2015 – Jan 2018 · 2 yrs 5 mos · Chennai Area, India

Project:
Installed Windows 2003 Server in Dell PowerEdge 2950 Server and Configured AD,DNS.
Installed and configured the Dialer calling server, GSM Gateway, 4 port Sangoma and 8 port Digium & VoIP Gateways.
Responsibilities:
Experience supporting a mixed OS environment.
Creating, Managing User accounts and Groups and Organizational Unit.
Managing Domain DNS records, Websites and FTP Accounts.
Troubleshoot server hardware, OS and network problems Using Monitoring Tool PRTG.
Maintaining Email Address, Mail Box Size Permission Using Control Panel.
Monitoring Mail Bandwidth and SMTP relays.
Managing and Maintain Ameyo Calling dialer Servers.
Understanding of Information Security Compliance & Regulations PCI-DSS.
Performs Administration and Maintain activities/ Troubleshoot for the McAfee ePO environment (McAfee VSE, DLP and HIPS).
Monitoring CPU usage, Memory Utilization for firewall and Servers.
Implemented WatchGuard and Cisco ASA firewalls
Firmware upgradation – Cisco ASA, and WatchGuard XTM series (XTM300 & XTM500), Router (1800,1900,2941) and Switches 2960 & 3650 Series.
Firewall Administration: Create/Modify New Object Groups, rules and Configured Websense Content Filters.
Managing Two Firewalls Fortinet (Published VPN for remoter users & Site-2-Site, Port Forwarding). Configured inter-site IPSec VPN Tunnel between routers.
Storage Server QNAP and NETGEAR NAS Administration and User Permissions.
Experience in Cisco and Polycom IP phone, Telepresence configuration ie Polycom IP 33X Series and HD 7000 & 9000 Series, Cisco IP 79XX & SX20.

Symantec Endpoint ProtectionWindows System AdministrationSecurityFirewallsNetwork HardwareDNS Server+2

Kotak securities

Network Engineer

May 2013 – Aug 2015 · 2 yrs 3 mos · Chennai Area, India

Diagnosed and perform network administration, maintenance and monitoring VSAT link.
Monitoring VPN, Leased Line Links and Co-ordinate with Vendors.
Troubleshooting of WAN MPLS, MPLS/VPN links and coordination with branches.
Routers and switches Firmware up gradation Nexus Switch 2K/5K Series.
Installation/Remote installation, manage and troubleshoot windows 2k3 file server.
Implementing file and folders security/Share permissions.
Installing and maintaining the SCCM antivirus, DP, DAT Updation and Windows OS. Supporting remote users via team viewer/Net support Manager and Perform version upgrades.
Configuring and Maintaining the MS outlook, Recording server Backup.
Followed Ticketing System and Achieved Star performer.

Network Hardware

Air india ltd (outsourse hcl infosystems ltd)

ASSOCIATE

Jun 2012 – May 2013 · 11 mos · Thiruchirapalli

Installing and Configure Windows 2kX Series and supporting software.
Installing and Configure Air India Supporting Software Liaison, Citrix, Radixx.
Maintains network performance by performing network monitoring and analysis.
Performed schedule daily, weekly, monthly maintenance and Reports.
Troubleshooting Knowledge in Hardware, peripherals and Dot Matrix Printers.
Troubleshooting Knowledge in Configuring Liaison, Citrix, Radixx tools.
Cisco Wireless Controller & access points.

Ninteen hours it pvt ltd

System Administrator

Jan 2011 – Jun 2012 · 1 yr 5 mos · Pudukkottai Area, India

Microsoft Concepts:
 Good Knowledge on Active Directory Domain Services.
 Familiar with DNS, DHCP, IIS, FTP.
 Enable and Maintain Group Policy Based on Computers, Users and OU.
 Install, Configure & Manage Addition Domain Controller and RODC.
 Install, Configure & Manage Files Server and DFS Server
 Good Knowledge on FSMO Roles, Seizing Roles, Transferring Roles.
 Knowledge on ADLDS, ADRMS.
Network Concepts:
 Well versed with Network protocols: TCP/IP Protocols
 Familiar with Network cabling.
 Configuring Routing, Vlan, Access list on routers.
 Routing Protocols: RIP, RIP2, IGRP, EIGRP and OSPF.
 Router Administration: IOS Backup and password recovery

Siebenberg technologies

2 roles

Project Co-ordinator

Oct 2009 – Nov 2010 · 1 yr 1 mo

Installations of various types of Ericsson make RBS like 2204, 2204V2, 2206, 2104, 2106, 2111,2964,2954.Installation & Alignment of Ericsson make Microwave links with frequency range 7GHz, 15GHz & 23GHz with Minilink antenna diameter 0.3m, 0.6m, 1.2m & 1.8m with and without protection (1+0 & 1+1).
Test & debug of various models of RBS such as 2XXX Ericsson families.
Procedures for hardware testing and fault rectification (KPI project-key performance indicator).
Checking (fault codes, call drops & BTS testing)
Prioritize hardware faults to meet operator demands within the required time frame along with, solution and reports of the same.
Coordinated More than 14 Teams for the GIS Data Collection.Surveyed (Line Of Site) more than 150 sites for NEC.