Pratik Malviya

Business Analyst

Cyberjaya, Selangor, Malaysia11 yrs 7 mos experience

Highly Stable

Key Highlights

Experienced in application support within financial services.
Proficient in SQL and PL/SQL for database management.
Strong background in incident management and operations support.

Stackforce AI infers this person is a Fintech Application Support Specialist with strong database management skills.

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Skills

Core Skills

Application SupportSql

Other Skills

AppDynamicsCC++DevelopmentDockerElastic Stack (ELK)GitHubHTMLIncident ManagementJavaJavaScriptJenkinsKubernetesLinuxMicrosoft Excel

About

Experienced Application Support Specialist with a demonstrated history of working in the financial services industry. Skilled in PL/SQL, Java,MDM and Webservices. Strong information technology professional with a Bachelor of Engineering (B.E.) focused in Computer Science from PROF. RAM MEGHE INSTITUTE OF TECHNOLOGY& RESEARCH.

Experience

11 yrs 7 mos

Total Experience

4 yrs

Average Tenure

3 yrs 6 mos

Current Experience

Dhl it services

Senior Application Support Specialist

Nov 2022 – Present · 3 yrs 6 mos · Cyberjaya, Selangor, Malaysia

Barclays

Application Support Analyst

Jul 2018 – Nov 2022 · 4 yrs 4 mos · Pune/Pimpri-Chinchwad Area

Tech mahindra

Software Engineer

Sep 2014 – Jun 2018 · 3 yrs 9 mos · Pune, Maharashtra, India

I have worked for client COLT Technology Pvt. Ltd and have provided application support to 3 Remedy based applications.Job involves complete ownership of development and operations support for applications. These applications are custom build in Remedy ARS system and operation issues and resolutions captured. Responsible to interact with client for the development requirements, providing documents, code development and timely resolution of any issues coming across applications from support perspective. This involves Incident Management, IT service requests fulfilment , Release Management for planning and coordinating the UAT and Production releases of the new projects for these applications and daily activities to ensure the capacity management of application servers is taken care on daily basis.
Developed Complex database objects like Stored Procedures, Functions, Packages and Triggers using SQL and PL/SQL.

SQLPL/SQLIncident ManagementApplication SupportDevelopmentOperations Support