Jul 2023 – Dec 2024 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Led consulting projects focused on IT infrastructure optimization, partnering with client stakeholders to identify gaps and propose efficiency improvements such as redesigning frontend service using React for Daily Dashboard for tickets on ServiceNow which improved the response time for report generation by 80%.
• Designed and implemented automation playbooks in Ansible for server health checks, automation in Identification of potential high priority actionable using ServiceNow which further led to reduced escalations by 28% on monthly basis as well as reduction in mean time to resolve by around 20%.
• Partnered with cross-functional teams to drive continuous improvement by integrating monitoring dashboards using Tableau and SQL creating multiple proactive alert mechanisms, contributing to improved SLA compliance and reduced manual oversight.

Jan 2023 – Jun 2023 · 5 mos · Gurugram, Haryana, India

• Worked as a Market Analyst understanding various financial markets and pricing of US treasury bonds mainly SOFR fixings.
• Tracked and analyzed U.S. Treasury bonds and SOFR futures using Bloomberg, Excel, and market data tools to identify short- term trading opportunities and developed quantitative models in Excel (macros, pivot tables, statistical tools) to assess yield curve movements and interest rate spreads.
• Produced daily market commentary and insights for senior traders, highlighting macroeconomic drivers, liquidity patterns, and volatility indicators along with Executing simulated trades and back-tested strategies to evaluate risk–return profiles, improving trade selection and timing.