JYOTI JOSHI

Operations Associate

Delhi, India10 yrs 4 mos experience
Highly Stable

Key Highlights

  • 13 years of diverse experience in administrative and business operations.
  • Strong expertise in legal conflict resolution and negotiation.
  • Proven ability to manage office functions across various industries.
Stackforce AI infers this person is a versatile professional with strong capabilities in administrative and customer service roles.

Contact

Skills

Core Skills

Customer Service Management

Other Skills

Account ManagementArbitrationBusiness AdministrationCommunicationConflict ManagementConflict ResolutionCreativity and InnovationCustomer Relationship Management (CRM)Customer SupportDecision-MakingDispute ResolutionEasily AdaptableExecutive ManagementInterpersonal CommunicationInterpersonal Skills

About

Versatile and detail-driven professional with 13 years of diverse experience across high-volume Administrative functions, Business Operations, Executive level support, Legal Arbitration matters, Database management, Retail sales and Customer service including 3 years of experience as an EA (Executive Assistant) to MD. A critical thinker with a keen analytical mindset, strong expertise in Legal & professional conflict resolution, negotiation and effective communication. Proven ability to manage office functions and facilitate smooth operations in a variety of industries. Ambitious and assertive, consistently pursuing excellence in all tasks and deliver exceptional results in dynamic environment. I believe “Success is the synergy of competency, commitment and passion”.

Experience

10 yrs 4 mos
Total Experience
1 yr 8 mos
Average Tenure
--
Current Experience

Acme india industries pvt. ltd.

2 roles

Management Representative

Oct 2021Jun 2024 · 2 yrs 8 mos · On-site

Customer Service Management

Operations Executive

May 2019Oct 2021 · 2 yrs 5 mos · On-site

Customer Service Management

Workhubz

Sales Office Administrator

Aug 2018Apr 2019 · 8 mos · Greater Delhi Area

Customer Service Management

Marina home interiors

Sales Associate

Oct 2015Oct 2017 · 2 yrs · Dubai, Dubai, United Arab Emirates

Customer Service Management

Reliance brands limited

Fashion Consultant

Apr 2014Aug 2015 · 1 yr 4 mos · Greater Delhi Area

Customer Service Management

Ibm

Customer Service Representative

Jun 2013Mar 2014 · 9 mos · Greater Delhi Area

Customer Service Management

Wipro

Customer Service Representative

Jul 2011Jan 2012 · 6 mos · Pune/Pimpri-Chinchwad Area

Customer Service Management

Education

Pune University

Bachelor's degree — Computer Programming

Jan 2009Jan 2013

Goa University, Goa

Bachelor of Commerce - BCom

Mar 2009Present

Army Public School (APS)

Bachelor of Commerce - BCom

Mar 2006Present

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