Jul 2022 – Aug 2024 · 2 yrs 1 mo · Hyderabad, Telangana, India · On-site

• Led a team of 20+ associates, ensuring performance standards and hygiene metrics were consistently met.
• Semi-automated performance reporting using Python scripts, consolidating 10+ metrics into a single
• system-cutting daily reporting time from 2 hours to ~25 minutes and saving 9+ manager hours per week.
• Enhanced quality by defining measurement logic, benchmarks, and review criteria for two workstreams; collaborated with Product, Program, and Analytics teams to build dashboards, validate data, train managers, and embed quality metrics into scorecards.
• Strengthened country-level quality through data-driven coaching and process fixes, achieving a 57% defect reduction (126 to 54), a 49% accuracy improvement (6.1% to 3.1%), an 87% error reduction (~120 to ~15), and a 59% quality improvement (61 to 25) across key workflows.
• Conducted deep-dives for WBR/MBR/QBR reviews, identifying gaps, suggesting SOP fixes, and supporting path-to-green actions for off-track metrics.

Feb 2022 – Apr 2022 · 2 mos · Remote

• Built KPI dashboards in Mixpanel to monitor product performance and user engagement trends.
• Enhanced data governance by identifying tracking gaps and implementing standardized event structures to improve data quality.
• Analyzed product behavior using Python, generating insights that supported performance optimization initiatives.

Dec 2021 – Feb 2022 · 2 mos · Remote

• Evaluated notification performance through CTR analysis, identifying engagement patterns across user cohorts.
• Authored a comprehensive PRD, proposing strategies to increase notification CTR and improve user targeting.
• Analyzed DAU/MAU, user flows, and intent data to guide product optimization decisions.
• Delivered SQL-based reports to support cross-functional product discussions.

Sep 2021 – Jun 2022 · 9 mos

Sep 2020 – Sep 2021 · 1 yr

• Led a team of 30+ members, increasing event participation by 50%, and successfully organized and coordinated multiple initiatives under Nirmaan Club.

Jul 2019 – Sep 2020 · 1 yr 2 mos

Jul 2021 – Oct 2021 · 3 mos · Remote

• Defined KPI frameworks for new product feature rollouts, improving visibility into user adoption.
• Standardized event naming conventions across Mixpanel to ensure consistent data tracking and analytics quality.
• Developed interactive dashboards in Mixpanel and Google Data Studio, enabling real-time insights for product teams.

Mar 2021 – Apr 2021 · 1 mo

• Successfully organized IIT Mandi’s largest civil engineering fest, overseeing competitions, workshops, and webinars.
• Led and managed a team of 12 coordinators, ensuring seamless event execution and stakeholder coordination.

Jul 2020 – Jun 2022 · 1 yr 11 mos

• Doubled the number of non-technical hiring companies year-over-year by building targeted outreach strategies.
• Coordinated with 100+ companies to ensure seamless execution of internship and placement drives.

Feb 2020 – Oct 2020 · 8 mos

• • Led a team of 20+ members to successfully organize and coordinate major events including Aagaaz’20, Inter-Hostel Competition, RannNeeti’19, RannNeeti’18, and the WIN India Movement.

Nov 2019 – Nov 2019 · 0 mo

Mar 2019 – Mar 2019 · 0 mo · Mandi, Himachal Pradesh, India

Sep 2018 – Sep 2018 · 0 mo · Mandi, Himachal Pradesh, India