Jul 2024 – Oct 2024 · 3 mos · Jalna, Maharashtra, India · On-site

• Optimized software performance by identifying and resolving issues through data analysis, reducing downtime and improving operational efficiency, which lowered maintenance costs.
• Enhanced Oracle database management, ensuring seamless form connections and real-time data retrieval. This enabled faster decision-making and improved response times, contributing to cost savings.
• Boosted sales performance by developing dashboards to analyze salesman productivity, helping management implement strategies to increase sales. Additionally, I led a 15-member ERP team, ensuring smooth software operations to support the company's growth.

May 2022 – May 2023 · 1 yr · Pune, Maharashtra, India · On-site

• Proficient in the installation and configuration of BMC Remedy AR System (ARS)
• and all IT Service Management (ITSM) modules on Windows server.
• Extensive experience in developing and customizing ARS and ITSM modules,
• ensuring optimal functionality and alignment with business requirements.
• Skilled in project development, design, and troubleshooting of various modules,
• including ARS and ITSM modules, ensuring smooth implementation and resolving
• issues effectively.
• Proficient in writing SQL queries and leveraging data visualization tools like
• Tableau and Power BI to create insightful dashboards and reports.
• Strong understanding of programming languages such as Python for data
• manipulation and analysis.
• Data Mining and Cleaning: Familiarity with techniques for data mining, data
• cleaning, and handling missing or inconsistent data.

Dec 2021 – Feb 2022 · 2 mos · Pune, Maharashtra, India

• Exploring the depths of Machine Learning engineering and all its possibilities.