Mar 2025 – Aug 2025 · 5 mos

• Contributed to feature development, enhancements, and bug fixes for Cisco Umbrella, a
• comprehensive cloud security platform that integrates various security services into cloud-delivered
• platform, generating over $400M in annual revenue.
• Achieved a 25% reduction in API response time by migrating from SOAP-based APIs to REST-based
• APIs. These APIs facilitate creating alert tickets and updating daily, weekly, and monthly cumulative
• data usage to customer dashboard.
• Enhanced and maintained a RESTful API using Spring Boot for internal trial organization management. The API supported CRUD operations for test org including creation, updates, and deletion.

Feb 2023 – Mar 2025 · 2 yrs 1 mo

• Software Engineer(Cloud Security)
• Accomplished a 10% reduction in billing job runtime by developing code to exclude trial subscriptions from the billing job run for Easy Protect and Mobile Protect package subscriptions.
• Developed code to resolve customer facing bug related to API redirection caused by region-specific
• routing through the API gateway, ultimately enhancing the overall customer experience.
• Enhanced existing feature allowing the addition of up to 20 admin emails during customer onboarding via the customer management micro-app by modifying existing API code. Enhancing overall customer experience.
• Enhanced API code to support new security subscription packages for Secure Trial Console (STC),
• enabling hands-on trials of Cisco secure products to prospective clients, ultimately boosting customer acquisition.
• Worked on event-based triggers with Celery to trigger ticketing and activity jobs for the PSA
• microservice.
• Worked on Amazon Simple Storage Service (S3) to upload and delete objects from buckets
• Utilized technologies such as Java, Python and AWS.
• Skills: React.js · Cloud Development · Back-End Development· Data Structure · Microservices· Java · Python (Programming Language)

Aug 2021 – Feb 2023 · 1 yr 6 mos

• Developed python script to automate Trace File Analyzer (TFA) tool, TFA perform real-time health
• monitoring, fault detection & diagnosis of oracle database cluster. Ultimatlely increases operational
• efficiency.
• Contributed in migrating of multiple brownfield Perl script tools to greenfield Python tools, significantly
• improving performance by average of 20% to 30%..

Jan 2021 – Jul 2021 · 6 mos

• Created a Python script to automate the patching process of nodes in cluster database, eliminating
• manual effort entirely.
• Reduced cluster node patching downtime by 100% from 3 hours to zero by implementing rolling
• patching.

Jan 2018 – Nov 2020 · 2 yrs 10 mos · Mysuru Area, India