Chirag Batheja

Associate Consultant

Gurgaon, Haryana, India7 yrs experience

Most Likely To Switch

Key Highlights

Expert in managing global privacy compliance programs.
Proficient in GDPR and CCPA regulations.
Strong technical support background with customer service focus.

Stackforce AI infers this person is a Data Privacy and Compliance Specialist with a strong technical support background in SaaS.

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Skills

Core Skills

Data PrivacyComplianceTechnical SupportCustomer ServiceAdministrative Support

Other Skills

Active DirectoryAdministrationBootstrapCCPACMP ComplianceCSS FlexboxCalifornia Consumer Privacy Act (CCPA)Cascading Style Sheets (CSS)Computer Hardware TroubleshootingComputer MaintenanceComputer Network OperationsComputer NetworkingCookie ConsentCustomer SupportCybersecurity Incident Response

Experience

7 yrs

Total Experience

1 yr 5 mos

Average Tenure

1 yr 10 mos

Current Experience

Orangepeople

Data Privacy Analyst

Jul 2024 – Present · 1 yr 10 mos · Remote

Privacy Data Analyst | OrangePeople (Client: Meta)
Managing Meta’s Global Privacy Program (GPP) in alignment with global regulations and the FTC Consent Order.
Handling quarterly and annual privacy certification cycles, ensuring timely completion and full compliance.
Opening certification cycles, assigning responsibilities, and coordinating with representatives to complete required tasks.
Delivering privacy training based on regulatory and business requirements to strengthen compliance readiness.
Conducting end-to-end audits of the privacy certification process to mitigate risk and avoid FTC violations.
Maintaining data accuracy and integrity within privacy tools and mapping systems.
Executing QA for UniDash and Certification Dashboards, validating data source accuracy, metrics integrity, and correct role-based access controls.
Ensuring proper encryption, access controls, and safeguard validations so only authorized users access sensitive data.
Supporting remediation tracking by identifying control gaps and coordinating with cross-functional teams.

General Data Protection Regulation (GDPR)California Consumer Privacy Act (CCPA)Data PrivacyData Privacy LawData Privacy TrainingCybersecurity Incident Response+4

Greystar

Data Privacy & Compliance Specialist

May 2023 – Aug 2024 · 1 yr 3 mos · India · On-site

Data Privacy Specialist at Greystar
Apr 2021 – Jun 2024 | Mohali, India
Managed cookie consent compliance across global web properties aligned with EU and US privacy regulations.
Handled the Global Privacy Mailbox, addressing DSARs under GDPR and CCPA in coordination with regional teams.
Performed Vendor Privacy Impact Assessments (PIAs) and risk analysis to ensure third-party compliance.
Leveraged OneTrust and DataGrail to automate privacy workflows and strengthen compliance operations.
Collaborated cross-functionally to audit and update privacy controls, driving compliance maturity and process optimization.
Skills: Cookie Consent · Data Privacy Law · GDPR · CCPA · DataGrail · OneTrust · DSARs · Privacy Impact Assessments · Privacy Governance

cookie consentData Privacy LawGDPRCCPADataGrailOneTrust+5

Exo edge

Data Privacy Analyst

Sep 2021 – Apr 2023 · 1 yr 7 mos · Mohali district, Punjab, India · On-site

Data Privacy Analyst | ExoEdge (Client: Greystar)
Jan 2021 – Mar 2024 | Mohali, India
Supported Greystar’s Global Privacy Program as an embedded privacy analyst under ExoEdge.
Ensured website compliance with cookie consent and CMP regulations, conducting periodic audits to align with EU/US privacy laws.
Managed the Global Privacy Mailbox, handling GDPR/CCPA DSARs and privacy inquiries with accuracy and SLA adherence.
Conducted Vendor Privacy Impact Assessments (PIAs) and tailored assessments, identifying risks and recommending mitigation.
Used OneTrust and DataGrail to automate workflows, manage assessments, and track compliance activities.
Performed privacy control audits and web asset reviews to validate consent behavior, data flows, and regulatory alignment.
Skills: OneTrust · DataGrail · GDPR · CCPA · DSARs · PIAs · Vendor Risk · Cookie Consent · CMP Compliance · Privacy Governance

OneTrustDataGrailGDPRCCPADSARsPIAs+6

Dell

Senior Technical Support Engineer

Jun 2019 – Aug 2021 · 2 yrs 2 mos · Gurgaon, Haryana

Senior Technical Support Engineer | Dell Technologies
Jun 2019 – Aug 2021 | Gurgaon, Haryana
Provided L2 technical support for Dell hardware, Windows OS, and enterprise network troubleshooting.
Resolved complex cases including system crashes, blue screens, boot failures, power issues, and connectivity problems.
Hands-on with Office 365 Administration, Active Directory, DNS/DHCP, VPN, and endpoint configurations.
Served as a Resolution Expert & Backline Engineer, ensuring SLA compliance and delivering high customer satisfaction.
Demonstrated strong problem-solving, escalation handling, and end-to-end incident management for global customers.
Skills: Troubleshooting · Hardware Support · Windows OS · Active Directory · Office 365 · Networking · DNS/DHCP · Incident Management · Customer Service

TroubleshootingHardware SupportWindows OSActive DirectoryOffice 365Networking+4

Election office, patiala

Clerical Officer

Nov 2016 – Feb 2017 · 3 mos · Patiala Area, India

Clerical Officer | Election Office, Patiala
Nov 2016 – Feb 2017 | Patiala, Punjab, India
Assisted in data entry, record management, and documentation during the election period.
Prepared and verified official forms, lists, and reports using MS Word and Excel.
Supported voter registration and verification activities, maintaining accuracy and confidentiality of records.
Coordinated with administrative staff to ensure smooth day-to-day office operations and timely report submissions.
Skills: MS Word · MS Excel · Data Entry · Record Management · Administrative Support · Documentation

MS WordMS ExcelData EntryRecord ManagementAdministrative SupportDocumentation