Lakshit Bhatnagar

Associate Consultant

Madrid, Community of Madrid, Spain12 yrs 6 mos experience
Highly Stable

Key Highlights

  • 10 years of IT application support experience in BFSI.
  • Proven track record in client engagement and customer satisfaction.
  • Strong leadership and public speaking skills.
Stackforce AI infers this person is a Fintech professional with strong expertise in application support and client engagement.

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Skills

Core Skills

Application SupportTechnical SupportE-tradingClient EngagementCapital MarketsBusiness DevelopmentClient Relationship Management

Other Skills

Agile MethodologiesAnalytical SkillsAutosysBankingBusiness AnalysisBusiness AnalyticsChange ManagementCore Banking Production Support OperationsCross Applications ManagementData AnalysisDatabasesEnglishFixed Income AnalysisGeneosION MarketView

About

1. Extensive experience in IT application support for BFSI domain following the best practises of ITIL & agile methodologies for almost 10 years.Have worked on different roles as service delievery , technical and business analyst. 2. Good knowledge in Capital markets domain . 3. Great interpersonal and communication skills in managing teams and stakeholders of the project with proven track record in highest customer satisfaction and Ownership . 4. Worked in the most mission critical projects and challenging environment delivering the services on time and in an effective way . 5. Has worked in client facing roles involving business development and BA responsibilities 6. Good leadership skills and confident in public speaking 7. Working as front office application analyst assisting traders in technical & functional issues on trading floor . Apps worked on : ION MarketView , Bloomberg , Bancs24, IQBonds and other middle ware applications including in-house bank applications Tech : Linux , SQL , Python , AWS Domain : Capital Markets ( Fixed Income ) Clients : Unicredit , State Bank of India , Morgan Stanley , DNB Norway , BBVA Interest : Business Intelligence , sustainable Tech . Hobbies : Meditation , Yoga or Music . I am enthusiastic about collaborating with individuals to identify growth opportunities and develop sustainable businesses through the application of technology and domain expertise. I find inspiration in those who prioritize technological minimalism while crafting optimal solutions for business challenges. I have a deep passion for supporting and working with teams that value both people and societal growth, with a commitment to preserving nature and promoting humanity as core principles in their values. lets connect 🦋

Experience

Arktic

ION Consultant

Jan 2025Present · 1 yr 2 mos · Madrid, Community of Madrid, Spain · Hybrid

  • Helping BBVA traders use ION MarketView Application by working together with them to provide functional & technical support services along with cross applications management .
ION MarketViewApplication SupportTechnical SupportCross Applications Management

Optimissa

E-Trading Consultant

Oct 2023Jan 2025 · 1 yr 3 mos · Spain · On-site

  • Working as ION consultant for BBVA bank in Madrid , Spain .
ION MarketViewE-TradingClient Engagement

Tata consultancy services

Information Technology Business Analyst

Mar 2014Sep 2023 · 9 yrs 6 mos · Mumbai Metropolitan Region · On-site

  • 1. Experience in ION MarketView platform assisting Fixed Income traders on trading floor with their daily tech and functional issues in the platform .
  • 2. Experienced in ITIL best practices for Incident management and worked as Production & Application Support Manager for various platforms.
  • 3. I have been working in Banking and financial services domain for 8+ years and have served the biggest banks across the globe offshore and onshore
  • example: State bank of India (SBI), Morgan Stanley , DNB , Unicredit Spa
  • 4.Highly experienced in client engagement services, people management and ensured highest customer level satisfaction index throughout the career with
  • sound knowledge in Capital Market Domain and technical operations.
ION MarketViewITILIncident ManagementClient EngagementCapital Markets

Honeywell

Business Development Executive

Aug 2013Feb 2014 · 6 mos · Gurugram, Haryana, India

  • 1.Worked as a bridge between client and development team.
  • 2. Done project estimation and maintained a strong relationship with clients in a full-time engagement business model.
  • 3. Introduced Clients with the marketing and communication services offered by Honeywell GCSC
  • and help them understand the need for services for their business development.
  • 4. Worked with the Market research team, SharePoint development team, e-learning, and iOS App development team to fulfill customer business needs and understand new growth areas for business.
  • 5. Understood the Process of Marketing and Communication for the Products and Services of Honeywell.
  • 6. Handled Documentum project individually for UOP Honeywell.
Business DevelopmentClient Relationship ManagementMarket Research

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