Umakrishna Kolli

CEO

Gurugram, Haryana, India10 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led product initiatives improving user conversions by 2.5X.
Automated operational processes reducing turnaround times.
First Product Manager at Country Delight, driving significant growth.

Stackforce AI infers this person is a Product Manager in the SaaS industry with a focus on user experience and operational efficiency.

Contact

Skills

Core Skills

Product ManagementUser Experience (ux)Operations Management

Other Skills

Business AnalysisBusiness ProcessCC#C++Customer ConversionCustomer RetentionData AnalysisGo-to-Market StrategyHTMLJavaLinear OptimizationLinear RegressionLogistic RegressionMathematica

About

Heading the Product at Country Delight and leading the team to provide tech solutions to customers as well as business users. Improved user conversions by 2.5X, reduced per delivery charge by 10%. Worked in strategy, consulting roles in my previous organisations like High radius & Cognizant. Graduation from IIT Bombay. Love to work on challenging problems. Consider myself as a product person with heavy tech knowledge. Hit me up if anyone has a good problems to solve :)

Experience

Country delight

3 roles

Head of Product

Promoted

Oct 2022 – Present · 3 yrs 5 mos

Heading the product team to improve customer UI/UX, Ordering experience, logistics & operational challenges at ground level
Improved organic user conversions
Worked on initiatives and improved AOV across the categories
Automated complaints and reduced TATs
Optimising unit economics in last mile
Introducing multiple runs, frozen logistics
Automated indentation & inventory management
Introduced WABA

Supply Chain ManagementOperations ManagementBusiness ProcessUser Experience (UX)Go-to-Market StrategyCustomer Conversion+2

Product Lead

Promoted

Nov 2021 – Oct 2022 · 11 mos

Leading Business-Ops side of the Product
Last mile (DB App): Introduced training apps + instant messaging features
Optimized route allocations
Implemented a self explanatory support system for CS team
Automated most of the refund processes
Revamp of entire CRM

Product Manager

Jun 2019 – Nov 2021 · 2 yrs 5 mos

First Product Manager at Country Delight
Implementing technical solutions and meeting Ops/Marketing/Sales team requirements
Redesigned consumer App, increased conversions in order placements
Introduced Nature Ambassador App for growth
Ideated and launched Delivery Partner App and the training App
Designed entire user architecture for internal CRM system
Introduced new mobile applications for effective plant operations
Strategize Product road maps and streamlined all the implementation processes
Prioritizing and managing product releases

Golorry

Strategy Head

Feb 2019 – May 2019 · 3 mos · Hyderabad Area, India

Fulfilling the needs of GoLorry (an early stage start-up) in building team and managing the operations
Strategic planning
Client management
Weekly team leadership & management meetings
Quarterly Roadmap / status tracking and updates
Business Development for product related partnerships (e.g. maintain a strong understanding of and relationships with other technology companies building interesting things in our space)
Assorted items for CEO — filtering team information, presentations, etc.

Highradius

Consultant

Jun 2018 – Feb 2019 · 8 mos · Hyderabad Area, India

I help clients find the automated solution in AR domain that best fits their existing process which consumes a lot of time and manual effort, and then I produce high-quality workflow that meets their objectives.

Cognizant

2 roles

Associate Product Manager

Promoted

Oct 2017 – May 2018 · 7 mos

I have conceptualized several use cases (on ML, NLP etc. ) in Banking and Insurance domains where we can use Speech-To-Text technology to automate half of the existing processes. I have led the technical teams to build prototypes and product implementations.

Business Analyst

Sep 2015 – Oct 2017 · 2 yrs 1 mo

I demonstrate the automation tool developed by Cognizant to the customers, get their requirements and will analyze them. I provide them an efficient solution which will result in their Cost savings and Manual effort.