Ritwik Ghorui — Software Engineer

Results-driven Software Development Engineer adept at designing and implementing high-performance, scalable payment solutions across the eCommerce domain. Played a pivotal role in launching and optimizing Amazon Pay's Alternative Payment Methods (APMs) by spearheading key initiatives that streamlined processes, enhanced user experiences, and drove operational efficiency. Developed a robust APM metrics platform instrumental in identifying customer friction points and facilitating data-driven decisions to boost APM adoption. Engineered a groundbreaking disputes platform for enabling seamless merchant-investigator collaboration, optimizing chargeback automation, and ensuring regulatory compliance. Demonstrated a keen eye for detail through rigorous code reviews, emphasizing best practices, performance optimization, and meticulous documentation. A proactive problem-solver committed to continuous improvement, with a proven track record of swiftly resolving high-severity customer-impacting issues and enhancing system resiliency.

Stackforce AI infers this person is a Fintech professional with expertise in payment solutions and data-driven decision-making.

Location: Bengaluru, Karnataka, India

Experience: 3 yrs 10 mos