Jan 2021 – Dec 2021 · 11 mos · Bengaluru, Karnataka, India

• Creator Economy, Interactive Videos .. SaaS for Independent Professionals!

Nov 2019 – Jan 2021 · 1 yr 2 mos

• Engineering Flipkart's journey into B2B E-Commerce!

Jan 2017 – Nov 2019 · 2 yrs 10 mos

• Led Engineering for key charters of Advertisement(Display, Product Listings and Video Ads), Search, Recommendations, Loyalty(Flipkart Plus and Coin Ecosystem), Merchandising, CRM and Digital Marketing.
• Envisioned and led the creation of an unified demand generation platform via global optimisations across demand-supply tenets with systemic leverage of data and ML through visibly incoherent customer touch points.

Jan 2015 – Dec 2016 · 1 yr 11 mos

• Enabled tech driven superior post order customer experience at Flipkart with a host of moonshots along the way, and scaled it to the needs of millions of customers.
• Key focus areas included omnichannel CRM, mutating IVRs, troubleshooting search, ticketing, intuitive self service, intelligent diallers, IT services and unstructured data processing to tap voice of customers.

May 2013 – Dec 2014 · 1 yr 7 mos

• Abundance of gratifying work at Flipkart - streamlined customer support, self serve, IVR, social sentiment analytics and dribbled with ML on unstructured content.
• Previously created and scaled up online marketing verticals, communications platform and user insights enabling cross-functional personalized experience.

Apr 2012 – May 2013 · 1 yr 1 mo · Gurugram, Haryana, India

• 1. Sole accountability for managing all data being processed at Syncapse for its search, social, analytics and event tracking applications.
• 2. Responsible for conception and development of big data processing and analytics engine on HDFS, Hive & Oozie.
• 3. Managed the data access layer built on HBase and MySQL for Syncapse’s real time flagship Pro product.

Jun 2010 – Apr 2012 · 1 yr 10 mos

• 1. Solely accountable for three of the Peoplefluent Inc.'s products - 'TM Recruiting', 'Candidate Portal(RC)' and 'Builds & Infrastructure'.
• 2. Lead responsibility of managing software solutions for Peoplefluent's biggest client by revenue.
• 3. Consistently improved the team productivity by an impressive 40% above the target benchmark for last 3 product releases. The team was hired, trained and put into product development by me.
• 4. Managerial mandate for increasing quality of hire, retaining top performers, succession planning and overall risk mitigation for India Development Center.
• 5. Effectuate the merger of software and team members for 'TM Recruiting' and 'RMS' product lines operating in the same domain.
• 6. Streamline, design and estimate the product enhancements advised by product managers, and keep them in sync with TM suite of products and the scrum teams.
• 7. Work with BMT (Bangalore Management Team) to handle Bangalore office operations including finance, quality control, infrastructure and human resources.

Jul 2006 – May 2010 · 3 yrs 10 mos

• 1. Lead contributor to the development of ATM framework and its architecture which supports six different silos in different modules like Recruiting, Performance, Compensation and Succession.
• 2. Successfully negotiated the contractual obligations between Peoplefluent Inc. and Makibie Corp. for providing PDF based customizable technical services to the largest client of Peoplefluent Inc.
• 3. Designed and profitably delivered the integration of 'TM Recruiting' with a host of channel partners including SmartPost(Crossposting Jobs), KMS(Onboarding candidates), Peopleclick (User Security), Linked-in(Job Application) and OAuth(User sign-in).
• 4. Optimized Recruiting product features & resources after merger of Authoria Inc. & Peopleclick Inc.
• 5. Envisioned and successfully implemented a service based, highly scalable, plug and play standalone application - 'Online Job Forms' for NGA, Poeplefluent’s lead strategic HR partner.

Apr 2005 – Jul 2006 · 1 yr 3 mos

• 1. Successfully handled the product delivery lines under 'Location' and 'Alert' modules.
• 2. Designed new product features and successfully enhanced the scalability, stability, and performance of Xora's flagship product (XTT).
• 3. Customized the 'XTT' product for new customers and set the guidelines for customer support.

Feb 2004 – Apr 2005 · 1 yr 2 mos

• 1. Successfully developed the 'Warranty' product - Our acclaimed offering in supply chain domain.
• 2. Led the unit testing and test automation initiatives for development and quality teams.
• 3. Initiated and matured an efficient architectural training program for the nascent 'Homer' team.

Aug 2003 – Jan 2004 · 5 mos · Lucerne, Lucerne, Switzerland

• 1. Developed a mechanistic mathematical model for aquatic system dynamics.
• 2. Analyzed effects of catchments alterations on turbulent mixing and vertical fluxes in Lake Brienz.
• 3. Predicted the long term consequences of anthropogenic nutrient input on biological health of Lake Ohrid.

May 2002 – Jul 2002 · 2 mos · Zurich, Switzerland

• 1. Studying the 3-D variation of temperature fields in Asphalt.
• 2. Numerical modeling of test results with ABAQUS/CAE 6.2.