Jul 2021 – May 2023 · 1 yr 10 mos · Bengaluru, Karnataka, India

Sep 2014 – Nov 2020 · 6 yrs 2 mos · Bengaluru Area, India

• Leading Human Resources Operations: Responsible for implementation and management of all HR related process. Overseeing the team of specialist who are responsible for day to day administration of all HR related process includes all HR system driven activities that support life cycle of employee like compensation, payroll, TA, ER etc
• Managing HR operational activities for APAC (majorly India), EMEA and NA region
• Managing Transition of new activities from NA, EMEA and APAC region
• Re-design the employee work profile to match the business requirements
• Creating and managing an effective team for handling the queries for all the “3” regions
• Create and enable new performance related program to boost the morale of individuals
• Manage all employee related actions across the employee life cycle including hiring, onboarding, background verification, reward and recognition, performance appraisal, training, benefits like education assistance, health and life insurance and exit related activities.
• Key Achievements:
• Identified Manual task which can be automated through system’s support which in turn factored savings of 600$ per annum
• Understanding and identified duplicate tasks across HR function which in turn helped TA and HR Operations save man power as well as brought efficiency within their processes
• Initiated discussion with HR function to identify the issues, challenges faced across the team in providing service from the HR Operations group. Identified several process gaps, duplication of efforts and supported in streamlining the process/policy according to the current need of the company
• Worked with Legal, Compliance and ER team, brought changes to Employee docket file, where in the form collections were reduced by 50% by bringing system interventions. This impacted a manpower saving of 5 FTE manpower hours in a month across HR team

Jul 2004 – Aug 2014 · 10 yrs 1 mo

• The Role spread across multiple HR functions starting from Recruitment, Employees relations, onboarding, Background verification, Training, Talent manpower planning and Business Partner HR
• Black Belt in Background check process which resulted in reduction of headcount by 50% and stop leakage of $ 86444.00 PA
• Recognized and Awarded for exceeding expectations in the given job responsibilities
• Work with the legal team in addressing legal compliance requirements.
• Part of Nasscom initiative to help and support and guide them on various factors in stabilizing National skills registry, audits, recommendations and developing their portal
• Successfully involved in establishing Senior membership connect program and was successful in bringing down attrition by 4% among new joiners
• Budget control system was brought in place in order to improvise Hiring and Onboarding process
• New employee helpdesk set up was revamped to bring down the number of queries and new initiatives was brought in place to bring comfort level for new joinees
• Worked with Technical team to develop tools to eradicate mundane activities and improvised effort utilization of new joinees
• Started Policy refresher program for tenured employees to help them understand various process and policies applicable/affecting lifecycle of an employee in the company
• Worked with Legal and Risk team and implemented process and polices around onboarding and Background verification for international Centers of Infosys BPO

Jan 2004 – Jan 2009 · 5 yrs

Jan 2000 – Jan 2009 · 9 yrs