Divyangi Nigam

Operations Associate

New Delhi, Delhi, India3 yrs 9 mos experience

Key Highlights

  • Proven track record in KPI improvement and team engagement.
  • Expert in data analysis and actionable planning.
  • Strong ability to manage performance and recognition programs.
Stackforce AI infers this person is a results-oriented operations manager with expertise in Fintech and data-driven decision-making.

Contact

Skills

Core Skills

Product Management

Other Skills

Analytic Problem SolvingAnalytical SkillsBankingClient RelationsCommunicationCompensationContent ManagementCross-functional Team LeadershipCustomer Relationship Management (CRM)Data AnalysisData AnalyticsDigital MarketingDigital Marketing ExperienceGrowth InitiativesGrowth Strategies

About

Performance-Driven Operations Manager | KPI Improvement | Data Analysis | Team Engagement With 2+ years of experience in driving KPI improvement and team engagement, I excel in identifying improvement areas through data analysis, conducting Root Cause Analysis and preparing actionable plans to achieve daily/weekly/monthly targets. I have a proven track record of maintaining good Headcount to Man-day ratio and delivering required Man-days from available resources. My ability to identify top performers and conduct Rewards and Recognition programs while managing underperformers through a consequence management plan sets me apart. I am adept at preparing and sharing reports with required data analysis to showcase team performance and reasons for not achieving target KPIs. If you're looking for a results-oriented operations manager with a keen eye for data and a focus on team engagement, let's connect.

Experience

Abbott

Executive Assistant

Apr 2025Present · 11 mos · Delhi, India · On-site

Indiamart intermesh limited

Assistant Manager

Jan 2023Feb 2024 · 1 yr 1 mo · Noida, Uttar Pradesh, India · Hybrid

Dotpe

Digital Marketing Executive

Oct 2022Jan 2023 · 3 mos · New Delhi, Delhi, India

Icici bank

2 roles

Deputy Manager ( SMEG)

Mar 2022Dec 2022 · 9 mos

  • Worked as a Product Manager - SMEG Vertic at ICICI Bank, a highly passionate, cross-functional, and result-driven individual.

Internship Trainee

Jan 2022Feb 2022 · 1 mo

Rameshwaram institute of technology and management, lucknow

Assistant Professor

Oct 2020Aug 2021 · 10 mos

Education

Manipal Academy of Higher Education

Postgraduate Degree — Banking and Management

Sep 2021Sep 2022

Kamla Nehru Institute of Technology, Sultanpur

Master of Technology - MTech — Mechanical Engineering (Thermal)

Jan 2018Jan 2020

IEC College Of Engineering And Technology, Greater Noida

Bachelor of Technology (BTech) — Mechanical Engineering

Jan 2013Jan 2017

St. Don Bosco College, Lakhimpur

12 — Science

Jan 1999Jan 2013

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