Milan Bijlani

Project Manager

Noida, Uttar Pradesh, India2 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Managed over 30 digital marketing campaigns successfully.
Achieved a 90%+ client retention rate.
Led cross-functional teams to optimize operations.

Stackforce AI infers this person is a Digital Marketing Project Manager with expertise in SEO and operational excellence.

Contact

bijlanimilan@gmail.com LinkedIn

Skills

Core Skills

Project ManagementDigital MarketingOperational ManagementCustomer ServiceMarket Analysis

Other Skills

Analytical SkillsAnalyticsBusiness AnalysisBusiness ManagementBusiness PlanningBusiness Relationship ManagementClient OnboardingClient RelationsCommunicationCustomer EngagementCustomer Relationship Management (CRM)Customer RetentionDigital AuditIT ConsultingKeyword Research

Experience

Graygraph technologies pvt ltd

Project Manager

Jun 2024 – Present · 1 yr 10 mos · Noida, Uttar Pradesh, India · On-site

As a Digital Marketing Project Manager, I serve as a key point of contact between international clients—primarily US-based—and internal teams to deliver high-performance SEO and digital marketing solutions. My role bridges strategy, communication, and execution, ensuring project goals are met with efficiency and quality.
Key Responsibilities:
1. Managed and optimized 30+ digital marketing campaigns, consistently maintaining a 90%+ client retention rate through strategic planning and relationship management.
2. Built and nurtured strong, professional relationships with international clients, ensuring ongoing engagement via clear communication and timely follow-ups.
3. Acted as a liaison between clients and cross-functional internal teams (support, service, technology) to ensure smooth project execution and alignment with client expectations.
4. Facilitated recurring performance review meetings to assess customer needs, present insights, and guide clients toward data-driven decisions.
5. Oversaw project timelines, deliverables, and client receivables to ensure timely and effective service delivery and account retention.
6. Took ownership of developing tailored solutions in collaboration with internal experts to meet and exceed customer expectations.
7. Maintained accurate and professional documentation and reporting using MS Word, Excel, and PowerPoint.

Keyword ResearchAnalyticsProject ImplementationProject PlanningTeamworkSocial Media Optimization (SMO)+18

K2 technologies

Project Manager

Jan 2024 – Apr 2024 · 3 mos · Kanpur, Uttar Pradesh, India · On-site

Results-driven Project Manager with expertise in digital marketing, including SEO, SMO, and website development. Skilled at managing international projects, ensuring on-time delivery, and analyzing performance metrics. Proven track record in leading teams, fostering collaboration, and executing successful marketing strategies.

Digital MarketingSEOSMOWebsite DevelopmentPerformance MetricsTeam Leadership+1

Pepperfry

Studio Manager

Aug 2022 – Jul 2023 · 11 mos · Bengaluru, Karnataka, India · On-site

Responsible for overall performance of the Studio. – Business performance, Operational excellence, People & Process related matters.
Spearheaded a cross-functional team to optimize supply chain management, reducing lead time and increasing on-time delivery.
Maintaining higher standards of store operations and customer service to ensure continuous people management, engagement & development for reducing attrition and explore the possibilities of revenue.
Planned the outbound activities which helped in more client onboarding and more walk-ins.

Operational ExcellenceSupply Chain ManagementCustomer ServicePeople ManagementClient OnboardingOperational Management

Outlook group

Marketing Intern

Jun 2021 – Aug 2021 · 2 mos · Delhi, India

To find out market share of outlook magazine. Evaluate the competitors of outlook and their promotional strategies through SWOT Analysis , STP Analysis , Marketing Mix and study the effectiveness of Product and Brand Management Strategy through its brand elements. Performing Digital Audit for the Website and various Social Media Channel owned by Outlook , comparing it with the leading competitor and suggesting measures to improve it. To suggest an advertisement campaign for the launch of a new product - Fashion Magazine in the market with the help of Digital Marketing.

Market ResearchSWOT AnalysisDigital AuditSocial Media StrategyMarket AnalysisDigital Marketing