Munty Singh

Customer Success Manager

Gurgaon, Haryana, India13 yrs 1 mo experience
Highly Stable

Key Highlights

  • Certified SuccessFactors professional with extensive implementation experience.
  • Expert in HCM best practices and SAP HCM Cloud solutions.
  • Strong analytical and leadership skills with proven team collaboration.
Stackforce AI infers this person is a SaaS professional specializing in HCM solutions and cloud implementations.

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Skills

Other Skills

Business AnalysisCCalibrationConsultingCore JavaERPEmployee profileRequirements AnalysisSAPSQLSuccessFactorsSuccession PlanningTeam ManagementTestingTime Off Request

About

SuccessFactors professional certified in Employee central, Holds experience in more than 10 implementation/ support projects. Involved in client demo, building POCs and driving workshops Played a pivotal role in requirement gathering, conducting workshops, solution design, system implementation, testing, root cause analysis, preparing admin guide and training admins, API integrations, ODATA API dictionary, functional spec, downstream impact on third party system, led RBP sessions and design complex security requirements Experience on SuccessFactors Online Report Designer and Advance report, well versed with change reports, building complex queries and calculated columns Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems. Expertise in providing Consulting Services to the Global organizations in HCM Best Practices and help clients to migrate to SAP HCM Cloud solutions Excellent communication, leadership and analytical skills. Proven ability to work with multi-disciplinary teams. Extremely motivated, passionate and results driven professional with strong interpersonal skills

Experience

Rolling arrays

Customer Success Manager

Sep 2024Present · 1 yr 6 mos

Deloitte india (offices of the us)

3 roles

Senior Consultant

Promoted

May 2021Sep 2024 · 3 yrs 4 mos

Consultant

Promoted

Sep 2016May 2021 · 4 yrs 8 mos

Business Analyst

Jun 2015Aug 2016 · 1 yr 2 mos

Kpit

Associate functional consultant

Apr 2014May 2015 · 1 yr 1 mo · Bengaluru, Karnataka, India

  • Succession management and employee central implementation

Sap

Cloud Support Engineer

Dec 2012Apr 2014 · 1 yr 4 mos · Bengaluru Area, India

  • Project- SuccessFactors
  • Module- Employee Central
  • Role and Responsibilities:
  • Configured Master Data according to client requirement.
  • Well versed with all the data models in Employee central and making configurations as
  • per client’s requirement.
  • Accountable for full end-to-end process for the user acceptance testing phases of the
  • project and executing testing.
  • Involved in Integration testing and prepared End-user documentation.
  • Assisted over 800+ customers within SAP SuccessFactors for Bizx environment

Education

East Point College Of Engineering And Technology

Bachelor of Engineering (BE) — Computer Science Engineering

Jan 2008Jan 2012

st. james' high school

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