Nov 2012 – Aug 2018 · 5 yrs 9 mos · Pune, Maharashtra, India and Global Locations · On-site

• Roles: SAP SuccessFactors Practice Head | Global Delivery Lead | Transformation Program Manager
• Summary:
• Led global SAP HCM and SuccessFactors transformation programs for public sector and enterprise clients across NA, APAC, and EMEA. Scaled Accenture’s offshore SuccessFactors Practice, drove strategic delivery, and spearheaded business development efforts that contributed to $20M+ in wins and a revenue increase from $20M to $50M over six years.
• Key Achievements:
• Orchestrated the HCM track of a $50M SAP ERP transformation for a major Australian city government agency; secured 100% milestone payments, 100% SLA compliance, and 90% CSAT.
• Championed a $10M HR/Payroll transformation for NSW State Government, harmonizing data across 4 agencies and delivering the first successful ANZ AESG implementation.
• Spearheaded payroll design for a $25M global SAP SF transformation across 87 entities and 100+ countries; achieved 0% idle time and converted offshore roles to onshore, generating $190K+ in revenue.
• Expanded SAP SuccessFactors Practice headcount by 62% (from 170 to 275 in 9 months); increased certifications to 100+ and improved demand fulfillment by 30%.
• Secured $20M+ in new SAP HCM deals, scaling practice revenue from $20M to $50M over 6 years.
• Generated $11.8M in revenue by designing and deploying two pre-configured assets used in sales and delivery cycles.
• Catalyzed a 6% expansion in market share by helping acquire 22 new customers.
• Responsibilities:
• Administer global HR and Payroll transformations across public and private sector clients.
• Lead and execute cross-functional ERP and HCM implementations leveraging the onshore-offshore delivery model.
• Manage and grow the SuccessFactors COE through talent development and delivery excellence.
• Create pre-configured, reusable assets to accelerate implementation and sales cycles.
• Engage in presales activities including RFP/RFI responses, pursuit strategy, client orals, and deal closures.

Jun 2008 – Sep 2012 · 4 yrs 3 mos · Sacramento, California Area and other global locations · On-site

• Roles: Functional Lead – HR & Payroll | Workstream Lead | Project Manager
• Summary:
• Led global SAP HR and Payroll transformation programs for Fortune 500 clients across North America and Europe. Delivered full-suite implementations, consolidated legacy systems, and pioneered SAP’s first HCM Rapid Deployment Solution—driving operational efficiency, cost savings, and accelerated software adoption.
• Key Achievements:
• Championed a global 3-year SAP HCM implementation for a Swiss insurance conglomerate (~15K employees, $45B revenue); consolidated 12 legacy systems, achieved 95% CSAT, reduced contracting staff by 25% (~$250K savings), and optimized $300K in operating expenses.
• Delivered on-time go-lives across 29 countries, ensuring global compliance and operational continuity.
• Streamlined operations for a major US utility client by automating 20+ manual time approval processes and reducing custom developments by 25%, saving $75K+.
• Pioneered the design, build, test, and deployment of SAP’s first-ever HCM Rapid Deployment Solution (RDS), boosting SAP software sales by 10%.
• Responsibilities:
• Provide HCM and Payroll consulting services, including project management and solution advisory, enabling clients to transition from legacy systems to SAP HCM / SuccessFactors Cloud.
• Guide clients on cloud transformation journeys and direct cross-functional teams toward successful implementations.
• Architect and deploy SAP HCM Rapid Deployment Software (RDS) globally.
• Support presales efforts through tailored RFP/RFI responses and solution demonstrations.

Apr 2007 – May 2008 · 1 yr 1 mo · Greater Sacramento · On-site

• Roles: HR Functional Lead, HR Workstream Lead.
• Summary:
• Led SAP HCM and Payroll transformation initiatives for global clients across 58 countries. Delivered enterprise-wide implementations, decommissioned legacy systems, and streamlined HR operations—driving cost savings, process efficiency, and successful go-lives.
• Key Achievements:
• Spearheaded a $10M SAP HCM/Payroll implementation across 58 countries, leading a global team of 40+ consultants to deploy a robust HCMS platform and retire 25+ legacy systems.
• Enabled a $30K budget saving through meticulous planning, efficient staffing, and disciplined execution.
• Responsibilities:
• Directed client and project teams through SAP HR implementations, ensuring seamless migration from legacy platforms.
• Conducted As-Is process analysis and crafted optimized To-Be designs to streamline operations.
• Gathered and translated business requirements into scalable SAP HR solutions.
• Designed, built, tested, and deployed SAP HR modules across geographies.
• Monitored project progress and implemented course corrections to maintain timelines and quality.
• Led the global rollout of SAP HCM systems and trained client teams on new functionalities.
• Facilitated knowledge transfer sessions to boost user adoption and system fluency.
• Collaborated with third-party payroll providers to design and integrate interfaces with SAP HCMS.

Feb 2003 – Apr 2007 · 4 yrs 2 mos · Bakersfield, California, United States · On-site

• Role: HR Information Systems Analyst
• Summary:
• Managed SAP HR and Payroll systems for a leading energy company, ensuring operational continuity, legal compliance, and seamless integration with third-party benefits platforms. Delivered automation and cost-saving initiatives that enhanced system performance and reduced manual effort.
• Key Achievements:
• Spearheaded payroll and benefits operations with 0% system downtime, ensuring uninterrupted service delivery.
• Engineered custom taxability models and forms for unique 401K pension plans, reducing manual effort by 20% per quarter and saving $50K annually.
• Orchestrated the rollout of a specialized benefits program for highly compensated employees, saving 4 hours per pay period and $20K annually.
• Executed in-house printing of 1,500 W2 tax forms a week ahead of schedule with 100% accuracy.
• Responsibilities:
• Maintained SAP HR and Payroll systems, including integrations with third-party benefits platforms.
• Managed system upgrades, year-end legal patches, and HR support packs to ensure compliance and performance.

Dec 1997 – Jan 2003 · 5 yrs 1 mo · Greater Sacramento · On-site

• Role: SAP HR Consultant, Team Lead
• Summary:
• Delivered SAP HR and Payroll implementations for large and mid-sized clients across APAC and North America. Executed full lifecycle projects from analysis to deployment, ensuring seamless transitions, optimized performance, and compliance across integrated systems.
• Key Achievements:
• Guided 10+ enterprise clients through smooth transitions to SAP HR, minimizing operational disruption and accelerating adoption.
• Executed 5 full-cycle SAP HCM implementations, delivering scalable, efficient HR systems tailored to client needs.
• Configured and tested SAP HR and Payroll systems, achieving optimal performance and seamless integration with 10+ third-party benefits platforms.
• Managed system upgrades, year-end legal patches, and HR support packs, maintaining compliance and uninterrupted performance.
• Responsibilities:
• Advised clients on SAP HR strategy and guided them through platform migration.
• Engaged in end-to-end implementations including analysis, design, build, test, deployment, and post-go-live support.
• Integrated SAP HR and Payroll systems with external benefits platforms to ensure data accuracy and operational continuity.
• Maintained system integrity through proactive upgrade management and legal compliance patching.

Jun 1995 – Nov 1997 · 2 yrs 5 mos · Mumbai, Maharashtra, India · On-site

• Manage HR function including recruiting, training and development, compensation, and payroll administration.