Dec 2022 – Apr 2023 · 4 mos · Remote

Dec 2020 – Nov 2022 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Spearheaded cross-functional strategic initiatives, optimizing business processes, deadlines, and budgets, resulting in a 25% improvement in project efficiency.
• Conceptualized and launched multiple high-impact educational products, enhancing learner engagement and driving a 40% increase in positive feedback.
• Increased learner adoption of practice sessions by 38% through strategic feature implementation and targeted outreach initiatives.
• Led cost optimization projects, reducing external vendor dependency by 74% by building and empowering internal teams for test creation.
• Established SOPs for test creation, improving quality standards and driving a 63% increase in learner satisfaction scores.

Jul 2020 – Nov 2020 · 4 mos · India · Remote

• Led nurturing of 300+ new marketing leads monthly, increasing conversion rates by 25% through personalized education and development strategies
• Spearheaded onboarding for 20+ enterprise accounts annually, delivering tailored demo sessions that improved customer confidence and adoption by 40%
• Built and maintained strong customer relationships, reducing churn by 15% and enhancing lifetime value through proactive engagement and retention strategies
• Served as the primary company representative, ensuring a seamless customer experience and reinforcing brand trust through professionalism and expertise
• Implemented innovative communication infrastructure, enabling real-time feedback loops and accelerating product improvements by 30%

Feb 2019 – Jun 2020 · 1 yr 4 mos · Gurugram, Haryana, India

• Spearheaded revenue growth by identifying key markets and positioning complementary Alternative Accommodations products, driving a 25% increase in net revenue.
• Negotiated and secured strategic market deals, optimizing inventory levels and rate competitiveness, resulting in a 34% improvement in occupancy rates.
• Conducted weekly competitive analysis and market reviews, enabling proactive adjustments that boosted market share by 15% within a year.
• Led the annual contract renewal process for top-tier accounts, securing 90% renewal rates and enhancing long-term partnerships.
• Strengthened supplier relationships through regular market visits and strategic training, onboarding 270+ new properties and increasing partner satisfaction by 30%.

Jun 2018 – Aug 2018 · 2 mos · Mumbai Area, India

• Led client onboarding process for 10+ new accounts, reducing time-to-first-deliverable by 25% • through streamlined pitch and billing procedures
• Delivered monthly social media performance reports to 5+ clients, driving a 15% average increase in engagement metrics by implementing data-driven recommendations
• Spearheaded competitor analysis for 3 major brands, providing actionable insights that informed strategic decisions and improved campaign effectiveness
• Managed online reputation for 8+ clients, enhancing brand sentiment by 20% through proactive social media monitoring and crisis response
• Collaborated with cross-functional teams to test and optimize in-house email marketing tools, contributing to a 10% improvement in user experience and conversion rates

Apr 2018 – May 2018 · 1 mo · Mumbai Area, India

• Generated and nurtured a pipeline of 150+ prospective clients, expanding the company's potential market reach by 40%
• Secured 25+ new business connections through strategic networking, enhancing revenue generation opportunities
• Leveraged CRM tools to build and maintain a comprehensive database of 200+ high-potential leads, improving conversion rates by 25%
• Conducted 30+ client meetings, resulting in a 20% increase in qualified sales leads
• Identified and cultivated relationships with key decision-makers, contributing to a 15% growth in new business acquisitions

Jun 2015 – May 2017 · 1 yr 11 mos · On-site

• Led a team of 8 photographers, coordinating 20+ weekly shoots while maintaining a 98% client satisfaction rate.
• Spearheaded the implementation of a new digital asset management system, reducing file retrieval time by 40% and improving workflow efficiency.
• Successfully managed a $250K annual photography budget, achieving a 15% cost savings through strategic vendor negotiations and resource optimization.
• Developed and executed a standardized training program, increasing team productivity by 25% and reducing onboarding time by 30%.
• Oversaw the production of 5+ high-profile campaigns, driving a 20% increase in client retention and securing 3 new long-term contracts.