Apr 2019 – Jun 2021 · 2 yrs 2 mos · Bengaluru Area, India

• Built a platform for skill based allocation and scheduling of jobs to a pool of
• resources, used by Flipkart’s ’Call Me Back’.
• Worked on system which is responsible for all transactional communications to
• customers. Added features for channel optimisation personalisation for cost
• effectiveness.

Jun 2017 – Mar 2019 · 1 yr 9 mos · Bengaluru Area, India

• Worked on contact gateway to enable Flipkart customer to connect to and from
• any communication channel. Built a multi channel, multi provider abstraction
• layer for contact creation.

Dec 2014 – Jun 2017 · 2 yrs 6 mos · Bangalore

• Key Contributions :
• Created concept graph using word2vec on tagged dataset(Resumes and JD) to build relationship between entities and improve semantic search.
• Personalization and Intelligent Auto complete using log mining and clickstream.
• Built CRF and neural network models to do named entity recognition for unstructured text.
• Established high accuracy using Natural Language Processing and Linear Scalability using Apache Spark for Information Extraction System replacing the legacy systems.
• Built tenant, domain classification, similarity models for extraction systems.
• Continuous Integration and deployment using Docker, Jenkins Gitlab
• Built Log and Metric Management framework to provide continuous real time search & dashboard intelligence.

Feb 2014 – Dec 2014 · 10 mos

•  Development on disaster recovery for Oracle FA Service. Developed features to onboard Disaster Recovery for FA Cloud Service across data-centers. In particular worked on design of Partner DataCenter Configuration, resource selection for standby provisioning, integration of infrastructure components with standby pod which would help in seamless DR for cloud services.

Jul 2012 – Jan 2014 · 1 yr 6 mos

•  Worked on design & development of SPFNG (Schema Patching Framework Next Generation) which simplifies patching by generating SQL differences to apply between two labels. The new framework guaranteed reentrancy, further adding ease to developers by providing build time syntax validation, single source of truth for both upgrade and install with almost zero upgrade logic to be written, simple mechanisms for database schema comparison and analysis etc.
•  Integrated ANTLR library for parsing and wrote subset of grammar for Oracle SQL in order to achieve a stable methodology for syntactical parsing and diff generation between schema files on disk.