M

Monika Punia

Business Analyst

New Delhi, Delhi, India0 mo experience

Key Highlights

  • 3+ years of experience in Insurance and Pharma domains
  • Expert in translating complex business needs into clear documentation
  • Proven track record in managing requirement-focused projects
Stackforce AI infers this person is a Business Analyst with expertise in Insurance and Pharma sectors.

Contact

Skills

Core Skills

Requirements AnalysisIt Business Analysis

Other Skills

Agile MethodologiesBRDBusiness AnalyticsCanvaDigital MarketingDigital MediaDuck CreekHTMLHTML5Human Resources (HR)Interpersonal SkillsLeadership DevelopmentManagementMicrosoft ExcelMicrosoft Office

Experience

Ltimindtree

Business Analyst

Jun 2022Present · 3 yrs 9 mos · Noida, Uttar Pradesh, India · Hybrid

  • At LTIMindtree, I have been working as a Business Analyst supporting large-scale Insurance and Pharma transformation projects. My role involves end-to-end requirement management, cross-functional coordination, and enabling delivery of high-quality digital solutions.
  • Key Responsibilities & Contributions
  • Led detailed requirement elicitation sessions and converted business needs into clear, comprehensive BRDs and User Stories for development and QA teams.
  • Collaborated with product owners, stakeholders, developers, and testers to ensure requirement clarity, alignment, and timely delivery of features across multiple agile sprints.
  • Supported implementation and enhancement of Duck Creek (Policy) modules by analyzing existing workflows, validating system behavior, and identifying improvement opportunities.
  • Conducted requirement walkthroughs to minimize ambiguity, reduce rework, and streamline communication across global teams.
  • Managed and maintained Wrike trackers, prioritization sheets, and Azure DevOps dashboards, ensuring transparency, accurate sprint planning, and seamless traceability.
  • Created detailed test data sets, validated user stories, and participated in UAT cycles to ensure functional accuracy and quality releases.
  • Ensured compliance with SLAs, proactively resolving user queries and supporting continuous improvements in CRM and insurance applications.
  • Prepared business and analytical reports, performed audits, and recommended process optimizations to improve system efficiency and customer outcomes.
  • Key Projects
  • Utica National Insurance Group (2024–Present)
  • Viatris / Mylan (2023 – 2024)
  • Brown & Brown Insurance Co. (2022)
BRDDuck CreekRequirements AnalysisBusiness AnalyticsUser StoriesAgile Methodologies+4

Bajaj allianz life

Marketing

May 2021Jul 2021 · 2 mos · Delhi, India · Hybrid

  • Completed Summer Internship with Bajaj Allianz as a Marketing Intern for 3 months. Understood various digital marketing tools meanwhile analysing different social media platforms of Bajaj Allianz with its competitors.

Department of posts, india

Human Resource

Jun 2018Jul 2018 · 1 mo · New Delhi Area, India

  • Completed summer internship with Indian Postal Department as an Human Resource Intern. Understood the challenges faced by the Urban and Rural Post Offices across Delhi.

Education

Birla Institute of Management Technology (BIMTECH)

PGDM — Insurance

Jan 2020Jan 2022

Maharaja Agrasen Institute of Management & Technology

Bachelor of Business Administration - BBA

Jan 2016Jan 2019

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