Ridhima Kapoor — CTO

𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗹𝗲𝗮𝗱𝗲𝗿 with 14+ years in high-velocity product companies across 𝗳𝗶𝗻𝘁𝗲𝗰𝗵, 𝗢𝗧𝗧, 𝗮𝗻𝗱 𝗲-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲—scaling platforms for 𝟮𝟬𝗠+ users, delivering 𝟵𝟵.𝟵𝟵% 𝘂𝗽𝘁𝗶𝗺𝗲, and l𝗲𝗮𝗱𝗶𝗻𝗴 𝟳𝟬+ 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝘀 across platform, data, and product pods. Recent work includes India’s largest 𝘁𝗲𝗹𝗲𝗰𝗼𝗺 × 𝗳𝗶𝗻𝗮𝗻𝗰𝗲 integration (Airtel × Bajaj Finance)—a fintech platform 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 ₹𝟮𝟬𝟬+ 𝗰𝗿𝗼𝗿𝗲/𝗺𝗼𝗻𝘁𝗵—and re-architecting a data platform 𝗶𝗻𝗴𝗲𝘀𝘁𝗶𝗻𝗴 𝟰 𝗧𝗕/𝗱𝗮𝘆, showcased as an AWS tech summit case study. Previously at 𝗪𝘆𝗻𝗸 (100M+ daily streams), 𝗘𝘅𝗽𝗲𝗱𝗶𝗮 (white-label hotel platforms), 𝗦𝗻𝗮𝗽𝗱𝗲𝗮𝗹 (10k+ TPS systems), and 𝗦𝗔𝗣 (SAP Store payments, SAP TechEd talk). I lead with 𝗰𝗹𝗮𝗿𝗶𝘁𝘆, 𝗰𝗮𝗿𝗲, 𝗮𝗻𝗱 𝗺𝗲𝗮𝘀𝘂𝗿𝗮𝗯𝗹𝗲 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀—hiring & growing diverse teams, setting crisp SLAs/SLOs, and partnering tightly with product & business. I’m passionate about creating opportunity pathways for women in engineering and building inclusive, high-trust teams. 𝗖𝗼𝗿𝗲 𝘀𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝘀: Platform & Data Architecture · Distributed Systems · Event-Driven/Microservices · Personalization & Recos · Risk/Fraud-aware growth systems · Cloud (AWS) · Kubernetes · Kafka · Spark · Team Building (70+) · Stakeholder/Exec alignment.

Stackforce AI infers this person is a Fintech and Media Streaming expert with strong engineering leadership.

Location: Greater Delhi, Delhi, India

Experience: 14 yrs 10 mos

Skills

Engineering Leadership
Platform Architecture
Data Architecture
Personalization Systems
Software Development
Project Management
High-throughput Systems
Risk Management
Enterprise Software
E-commerce Integration

Career Highlights

Led engineering for India's largest telecom-finance integration.
Achieved 99.99% uptime for scalable fintech platforms.
Built high-throughput systems for millions of users.

Work Experience

Airtel Digital

Engineering leader (2 yrs 9 mos)

Engineering Manager (3 yrs)

Senior Principal Software Engineer (1 yr 10 mos)

Expedia Group

Lead Software Engineer (1 yr 4 mos)

Snapdeal

Lead Software Engineer (1 yr)

Senior Software Engineer (1 yr)

SDE - II (10 mos)

SAP

Software Engineer (3 yrs)

Coforge

Internship (2 mos)

Education

Advanced leaders program at Cornell University

Bachelor of Technology (B.Tech.) at Indira Gandhi Delhi Technical University for Women

Computer Science at HANS RAJ MODEL SCHOOL

at Lancers Convent School

Ridhima Kapoor

CTO

Greater Delhi, Delhi, India14 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led engineering for India's largest telecom-finance integration.
Achieved 99.99% uptime for scalable fintech platforms.
Built high-throughput systems for millions of users.

Stackforce AI infers this person is a Fintech and Media Streaming expert with strong engineering leadership.

Contact

Skills

Core Skills

Engineering LeadershipPlatform ArchitectureData ArchitecturePersonalization SystemsSoftware DevelopmentProject ManagementHigh-throughput SystemsRisk ManagementEnterprise SoftwareE-commerce Integration

Other Skills

ABAPAWSAgile LeadershipAgile MethodologiesAlgorithmsAmazon Web Services (AWS)Apache KafkaApache VelocityBig DataCC++CSSCassandraCloud SecurityCommunication

About

Experience

Airtel digital

3 roles

Engineering leader

Promoted

Jun 2023 – Present · 2 yrs 9 mos

⚡𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 | 𝗔𝗶𝗿𝘁𝗲𝗹 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀
When Airtel decided to redefine how 20M+ customers access 𝘤𝘳𝘦𝘥𝘪𝘵, 𝘭𝘰𝘢𝘯𝘴, 𝘢𝘯𝘥 𝘴𝘢𝘷𝘪𝘯𝘨𝘴, I was asked to build the engineering backbone.
Scaled a fintech platform processing ₹200+ Cr/month by integrating Airtel × Bajaj Finance — one of India’s largest telecom-finance partnerships.
Directed an org of 70+ engineers across platform, data, backend, and frontend pods.
Championed API-first, microservices-based architecture → accelerated rollouts, simplified partner onboarding, and improved developer velocity.
Tech stack highlights: Java, Spring Boot, Kafka, Redis, Kubernetes, AWS (EC2, S3, RDS, Lambda).
My north star: 99.99% uptime with a scalable, compliant, and customer-trusted platform.

JavaSpring BootKafkaRedisKubernetesAWS+2

Engineering Manager

Promoted

Jun 2020 – Jun 2023 · 3 yrs

⚡𝗔𝘁 𝗪𝘆𝗻𝗸 (𝗔𝗶𝗿𝘁𝗲𝗹’𝘀 𝗺𝘂𝘀𝗶𝗰 & 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺), every stream mattered — 100M+ daily plays, personalized at scale.
Owned Core Music & Catalogue Pods delivering features like hello tunes, playback, downloads, BFF layer, and catalogue ingestion/serving/enrichment pipelines.
Re-architected Wynk’s data platform ingesting 4TB/day → achieved −50% cost, +60% time efficiency. Featured at AWS Tech Summit.
Built real-time personalization engines (user persona, source-of-stream, recs, similar-song) and designed subscription & targeting frameworks that powered Wynk’s growth.
Loved building ML-driven personalization while keeping the platform reliable and snappy for millions.
𝗧𝗲𝗰𝗵 𝘀𝘁𝗮𝗰𝗸: 𝗦𝗰𝗮𝗹𝗮, 𝗦𝗽𝗮𝗿𝗸, 𝗞𝗮𝗳𝗸𝗮, 𝗙𝗹𝗶𝗻𝗸, 𝗔𝗪𝗦 𝗘𝗠𝗥, 𝗦𝟯, 𝗗𝘆𝗻𝗮𝗺𝗼𝗗𝗕, 𝗖𝗮𝘀𝘀𝗮𝗻𝗱𝗿𝗮, 𝗞𝘂𝗯𝗲𝗿𝗻𝗲𝘁𝗲𝘀.

ScalaSparkKafkaAWSDynamoDBCassandra+2

Senior Principal Software Engineer

Aug 2018 – Jun 2020 · 1 yr 10 mos

Expedia group

Lead Software Engineer

Apr 2017 – Aug 2018 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

⚡Expedia’s mission was speed: helping travelers find the right hotel in seconds.
Designed SMART — Config & Launch Tool that powered Expedia’s white-label hotel sites, automating UX rollout across multiple partners.
Built the Hotel Filtering Service (core to search & booking) used globally.
Led 9 engineers, ensuring delivery excellence while diving deep into architecture & code.
𝗧𝗲𝗰𝗵 𝘀𝘁𝗮𝗰𝗸: Java, Spring, REST APIs, MySQL, AWS, Jenkins CI/CD.
Story highlight: turned manual, error-prone UX configuration into an auto-generated engine, reducing time-to-market drastically.

JavaSpringREST APIsMySQLAWSJenkins CI/CD+2

Snapdeal

3 roles

Lead Software Engineer

Promoted

Apr 2016 – Apr 2017 · 1 yr

⚡Snapdeal was running at 𝟭𝟬𝗸+ 𝘁𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻𝘀 𝗽𝗲𝗿 𝘀𝗲𝗰𝗼𝗻𝗱 — and my job was to keep scaling without breaking.
Built the Push Notification & Journey Engine that touched 20M users daily, with fraud/risk safeguards at every layer.
Engineered the Mobile BFF (Backend-for-Frontend) that streamlined mobile app performance & developer velocity.
Designed the Referral System with anti-fraud controls, ensuring growth didn’t compromise trust.
𝗧𝗲𝗰𝗵 𝘀𝘁𝗮𝗰𝗸: Java, Cassandra, Redis, Kafka, REST APIs, AWS.
Learned the art of building high-throughput, fault-tolerant systems under constant fire drills.

JavaCassandraRedisKafkaREST APIsAWS+2

Senior Software Engineer

Promoted

Apr 2015 – Apr 2016 · 1 yr

SDE - II

Jun 2014 – Apr 2015 · 10 mos

Sap

Software Engineer

Jun 2011 – Jun 2014 · 3 yrs · Bengaluru, Karnataka, India · On-site

⚡My first big stage: bringing enterprise software to the cloud era.
Contributed to SAP Store (B2B e-commerce) — integrated payments (CC/PayPal), reseller & inside-sales flows, CRM/ERP buying.
Built the UI middle layer with ABAP that boosted Business One sales via SAP Store.
Represented SAP at TechEd 2013, showcasing how modern architectures were shaping enterprise commerce.
𝗧𝗲𝗰𝗵 𝘀𝘁𝗮𝗰𝗸: Java, ABAP, SAP HANA, SQL, Payment APIs.