Nov 2023 – Jul 2025 · 1 yr 8 mos

May 2021 – Nov 2023 · 2 yrs 6 mos

• Using AI to improve Google Clouds Customer Experience, using the cutting edge of technology research in generative AI.
• My teams primary objective is to assist Google Cloud in delivering a superior blend of support excellence and operational efficiency. This is accomplished by enhancing customer loyalty and utilization through consistently favorable support encounters. We develop the Google Cloud Support Platform, a standardized framework that enhances and automates interactions related to seeking assistance within the Cloud environment.

May 2019 – Present · 7 yrs

• Developed content for Pluralsight, a leading online learning company. My courses include instructional and technical content on application development and dev-ops. Some of the content I've developed:
• Ensuring Application Reliability and Performance on Heroku (December, 2020)
• Implementing OAuth with Node.js (June, 2020)
• Geospatial Mapping with D3 (May, 2019)

May 2019 – Present · 7 yrs

• Authored several blog posts and contributed to documentation for the ButterCMS blog and documentation page.

Jan 2019 – May 2021 · 2 yrs 4 mos

• Leads the design and development of all of Gojeks chat systems, from our in-house chat infrastructure, to bots and business communications.
• Primary tech stack includes Golang, Clojure, Postgres, Redis and Kafka

Sep 2017 – Jan 2019 · 1 yr 4 mos

• Development of Gojek's common platform services (like customer profile store, chat, SMS, notifications, and booking storage) to manage and supplement bookings at a high scale, as well as serve content on Gojeks home screen.
• Primary tech stack used was Go and jRuby

Aug 2015 – Sep 2017 · 2 yrs 1 mo · Bangalore

• I worked with multiple clients to transform and digitize their processes by introducing cloud-native technology and agile practices.
• This includes building full-stack enterprise scale applications from scratch using popular open-soruce technologies like Ruby on Rails and Node.js along with web applications built with React and Angular.js, as well as deployment on Heroku, Kubernetes and AWS.

Jan 2015 – Aug 2015 · 7 mos · Bangalore

• Agile development of hybrid-web applications. Mainly used angular.js to build dashboards to visualize and interact with out clients data models.