P

Pavithra Desai

Founder

Bengaluru, Karnataka, India12 yrs 6 mos experience
Highly Stable

Key Highlights

  • Expert in HR leadership and employee engagement.
  • Proven track record in customer experience management.
  • Dynamic leader with extensive event management experience.
Stackforce AI infers this person is a Human Resources and Operations leader in the IT startup sector.

Contact

Skills

Core Skills

Human Resources (hr)Leadership ConsultingCustomer ExperienceProject CoordinationExecutive Administrative AssistanceTime Management

Other Skills

Analytical SkillsAuditingBudgetingBusiness Process ImprovementChange ManagementCritical ThinkingCustomer EngagementCustomer Follow-UpCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service OperationsCustomer SupportEmployee Engagement

About

I am a zealous, compassionate, and methodical leader with a dynamic career spanning event management, customer experience, executive support, workspace operations, and HR leadership in IT startups. My journey has been shaped by diverse experiences, each rooted in understanding human emotions and how they influence business at a fundamental level. I believe every interaction—be it a conversation, transaction, or business decision—has a deeper emotional connection, impacting the way individuals engage with their work and the organization. This insight has fueled my success in managing people, customers, and expectations, while driving cultural transformations that empower teams.

Experience

Sarathii consulting

Founder

Apr 2020Present · 5 yrs 11 mos · Bangalore Urban, Karnataka, India

RecruitingOrganization SkillsCustomer ExperienceHuman Resources (HR)Leadership ConsultingAnalytical Skills+10

Gojek

2 roles

VP- People & Operations (Employee Experience)

Promoted

Apr 2018Mar 2020 · 1 yr 11 mos

RecruitingTime ManagementOrganization SkillsAuditingSoft SkillsCustomer Experience+15

Office Operation Manager

Nov 2016Mar 2020 · 3 yrs 4 mos

RecruitingTime ManagementOrganization SkillsAuditingSoft SkillsCustomer Experience+12

Ola (ani technologies pvt ltd)

Sr. Executive Assistant to Co-founders (CEO & CTO)

Jan 2015May 2016 · 1 yr 4 mos · EGL

  • To ensure CEO & CTO office function smoothly .
  • Manage external engagements - (Investors, Bankers ,High Profile guests)
  • Head the EA function at Ola
Time ManagementOrganization SkillsAuditingSoft SkillsCustomer ExperienceProject Coordination+9

Wipro

Executive Associate to CPO/VP

Jan 2014Dec 2014 · 11 mos · Electronic City

Microsoft OfficeTime ManagementOrganization SkillsSoft SkillsCustomer ExperienceProject Coordination+9

Zyme

Executive Assistant

Jan 2010Jan 2013 · 3 yrs · Bengaluru, Karnataka, India · On-site

  • Executive Assistant to CEO & MD at India

Infinite computer solutions

Executive Assistant

Jan 2008Jan 2010 · 2 yrs · Bengaluru, Karnataka, India · On-site

  • Executive Assistant to CEO

Itc hotel windsor sheraton & towers

Customer Service Executive

Jan 2006Jan 2008 · 2 yrs · Bengaluru, Karnataka, India · On-site

Education

NMIMS CDOE

Certification — Operations Management

Jan 2020Jan 2020

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