Rajat Bhadauria

Senior Software Engineer

Hyderabad, Telangana, India10 yrs 6 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in AI-driven solutions and intelligent automation.
Proven track record in performance optimization and scalable design.
Strong mentorship and team enablement skills.

Stackforce AI infers this person is a SaaS-focused Full-Stack Developer with strong expertise in AI and automation.

Contact

Skills

Core Skills

Full-stack DevelopmentArtificial IntelligenceWeb DevelopmentApi MigrationMicroservicesMobile App Development

Other Skills

AI SearchAdobe AnaAgent AIAngularAngular MaterialAngularJSApache CordovaArchitectureBack-End Web DevelopmentBackbone.jsDatabasesEnsightenFlowsFlutterFront-end Development

About

Senior Software Engineer at ServiceNow with hands-on expertise in building AI-powered Agentic Flows and advancing intelligent automation through Agent Studio. I thrive on designing scalable solutions that blend AI, automation, and great user experience.

Experience

Servicenow

2 roles

Senior Software Engineer

Promoted

Apr 2022 – Present · 3 yrs 11 mos · Hyderabad, Telangana, India · On-site

1. ServiceNow RTB Team – Platform Development
Collaborated with Technical Support to resolve high-priority customer cases.
Contributed to Platform team initiatives on Forms, Lists, and Form Controls.
Built reusable Web Components using Seismic UI Framework, enabling cross-platform usage for multiple BUs (CSM, HR, etc.).
2. Form Controls & Component Development
Designed and implemented advanced Date-Time component with multiple layouts (Weekly, Monthly, Yearly) and TimeAgo functionality.
Ensured compliance with A11y accessibility standards, enabling product adoption in legal and government markets.
Delivered complex components like Slush Bucket and Content Tree.
Adopted Test-Driven Development (TDD) achieving zero regression and maximum test coverage.
Developed GraphQL queries for Workspace platform to fetch configuration data on form load.
3. Mentorship & Team Enablement
Conducted daily technical sessions for new team members.
Guided design discussions and resolved technical challenges to accelerate onboarding.
4. Performance Optimisation
Spearheaded performance improvements for Form Load and Reference Lists, reducing record page load time to under 10 seconds, a major milestone for ServiceNow platform.
5. GenAI Skill Development
Contributed to ServiceNow Platform GenAI initiatives, building AI skills for Summarisation, Resolution Notes Generation, and Sentiment Analysis.
6. Agentic AI & AI Agent Studio
Developed tools and workflows for AI Agent Studio using MCP, RAG, AI Search, and Flows.
Implemented AI-driven features like field prediction, task classification, resolution plan generation, Voice Agent, and Agent Zero for end-to-end customer query resolution.

Apache CordovaBackbone.jsSpring FrameworkHibernateNode.jsFull-Stack Development+18

Software Engineer

May 2019 – Mar 2022 · 2 yrs 10 mos · Hyderabad, Telangana, India · On-site

1. ServiceNow Platform – List Management & Export Features
Owned List module development within the ServiceNow Platform.
Delivered new features for Excel, CSV, and PDF export, including advanced PDF formatting using iText library.
Designed and implemented memory optimisation strategies for large-scale PDF generation, ensuring stability and performance.
2. Customer Escalation Resolution
Resolved critical customer escalations in record time, enabling rapid adoption of ServiceNow products and improving customer satisfaction.
3. Component Development & Performance Optimisation
Built Highlighted Value component for Lists and Forms, ensuring zero performance overhead.
Contributed to Infinite List architecture, enabling unlimited record loading without exhausting browser memory, significantly enhancing scalability.

Apache CordovaBackbone.jsSpring FrameworkHibernateNode.jsFull-Stack Development+11

Adp

Senior Member of Technical Staff

Aug 2017 – May 2019 · 1 yr 9 mos · Hyderabad, Telangana, India · On-site

ADP WorkforceNow – HCM Revamp Project
1. HR Module Development
Built ADP HR Module for WorkforceNow, enabling end-to-end recruitment workflows for both recruiter and candidate views.
Delivered a fully configurable portal, allowing recruitment teams to customise questions and candidate fields directly from the WorkforceNow platform.
2. Design System & UI Consistency
Contributed to ADP MDF team, creating a unified ADP Design System to streamline design standards across all ADP products.
3. API Migration & Architecture Modernisation
Part of the migration team transitioning ADP APIs from monolithic architecture to microservices.
Implemented services using Spring Boot and Hibernate, ensuring efficient entity management and scalability.

Spring FrameworkHibernateAPI MigrationMicroservicesUI ConsistencyHCM Revamp

Tata consultancy services

System Engineer

Aug 2015 – Aug 2017 · 2 yrs · Hyderabad, Telangana, India · On-site

Insurance & Telecom Domain Projects – Hybrid Technologies
1. HDFC Life Mobile App
Developed key modules for Lead Generation, Quote Generation, and Post-Sale Verification in the HDFC Life mobile app used by agents for selling insurance.
Leveraged Hybrid technologies and Node.js for server-side rendering to ensure seamless performance and scalability.
2. DESS Development
Contributed to DESS (Digital Enterprise Support System), enabling efficient asset management across TCS.
Focused on building robust, scalable solutions to streamline enterprise operations.

Hybrid TechnologiesNode.jsMobile App Development