Apr 2023 – Aug 2024 · 1 yr 4 mos

• Led a team of 15 engineers in the Guest backend department, strategically collaborating with product and business teams.
• Engineered and deployed scalable software solutions using Agile methodology, collaborating with cross functional teams.
• Streamlined engineering processes and mentored engineers to enhance operational efficiency.
• Ensured 99.99% uptime by monitoring and analyzing production systems for improvement.
• Managed multiple OTA integrations (MMT, EMT, Zymo, HDFC, SBI, Vistara, Air India, etc.) and collaborated with external partners for seamless booking experiences.
• Achieved a 50% reduction in infrastructure expenses through cost optimization initiatives while maintaining system performance.
• Collaborated with the Finance team on financial and auditing processes, managing taxation and invoicing across all entities. Leading the Zoomcar IT Audit with External partners for the past 3 years.

Jan 2021 – Mar 2023 · 2 yrs 2 mos

• Led a team of 6 engineers driving Guest growth.
• Executed a 4-month transition of the company business model from self-owned inventory to a marketplace model, managing both simultaneously.
• Launched Zoomcar internationally in 3 countries, building scalable architecture for the marketplace model with language localization and currency support.

Oct 2018 – Dec 2020 · 2 yrs 2 mos

• Managed products across the entire booking lifecycle, from homepage to trip completion.
• Owned microservices for Loyalty, Offers, Currency, and Ratings/Reviews.

Mar 2017 – Sep 2018 · 1 yr 6 mos · Gurgaon, India

• Finance, Engineering
• Developed services on Ruby on Rails grounded on Postgresql and Redis. Working on the Finance tech team to manage complete reconciliation between the company and hotel owners.
• Taxation Service: Calculates the taxes applicable on various orders.
• Invoicing Service: Generates customer and owner invoices for bookings and commission.
• Dispute Management: Handles the estimation, creation, approval flow and settlement of various disputes in the system.
• Accounting Service: Responsible for the flow of data to the ERP System (SAP).

Jun 2014 – Feb 2017 · 2 yrs 8 mos · Noida Area, India

• Merchant Payouts, Marketplace Engineering (Backend Development)
• This module calculates, tracks and disperses payouts for all marketplace merchants.
• Worked on Revenue Generation and Payout Creation.
• Implemented Multi-bank Payouts.
• Developed the Penalty Engine for Merchants.
• Data Warehouse and Business Analytics
• My role here involved business driven data extraction over large set of data and generation of automated reports, worked in MySQL and python.
• Set up dashboards for the business end users.
• Worked on the ELK stack (Elasticsearch, Logstash, Kibana) for parsing, storage and visualisation of Paytm’s Search Logs.