Mar 2024 – Jan 2025 · 10 mos · India · Hybrid

• Heading the APM Architecrture for Newrelic.
• Responsibilities include:
• 1. Making NewRelic architecture future-ready.
• 2. Going from re-active monitoring to pro-active monitoring/ self-healing APM.
• 3. Using AI/ MLOps to correct the errors and make the system self-healing.

Feb 2022 – Dec 2023 · 1 yr 10 mos · Bengaluru, Karnataka, India · Hybrid

• Principal Architect / Technical Leader for Salesforce’s Communications Cloud. Led the architecture division of CME (Comms, Media and Energy Cloud). of Salesforce, a 500M USD ARR business)
• o Tech-Stack: Java, Apex, Python, Angular , React, AWS, Git, Jenkins.
• o AI-ML workloads using AWS Sagemaker and Rekognition, Jupyter, Pyspark etc.
• o Monitoring: Prometheus, Grafana, Pagerduty.

Jan 2020 – Jan 2022 · 2 yrs

• Senior Architect/Assoc Director for Freshworks Identity /Authentication Platform (PaaS/SaaS) supporting Freshworks’ suite of products.Lead the architecture division of Identity, Authentication, Access Management, Billing areas of Freshworks platform.
• Seamless SSO with any IdP via SAML / OAuth2.0 / OIDC / JWT
• Platform service defined to act like internal IdP for Freshworks Products / Solutions - Configurable Password Policies for customers
• Unify the billing and subscription management across Freshworks portfolio of products
• Identity Platform service used by >2 million DAU with >200K active connections/day supporting >50,000 large customers' varied identity needs.
• Tech stack:
• Backend languages/frameworks: Golang,Scala, Python, Java, Spring, Airflow
• UI: Angular, React, Redis, Superset
• Deployment/containers: Kubernetes, Istio, Docker, AWS, GCP.
• Big data, caching, storage, analytics: Spark (streaming, ML), PySpark, Kafka, Druid, Hive, Elastic Stack, HDFS, Ambari, MySQL, PostgreSQL, Fluentd, Istio
• Edge: MQTT, Mosquitto, Apache NiFi
• Data science/AI/ML: TensorFlow, Keras, SparkML, Machine Learning (Classification, Clustering, Regression, NLP, BERT etc.), Deep Learning (CNN, OpenCV, LSTM etc.)
• CI/CD/DevOps: GitLab, Github, ECR, Docker, Harbor, Tekton, Terraform, Jenkins, Ansible, ArgoCD, JIRA, SonarQube, Istio
• Security: Okta, Conjur, AWS WAF, Qualys, BlackDuck, Palo Alto
• QA, performance, observability: Prometheus, Grafana, Kibana, Loki, Datadog, Selenium, JMeter, OpenTelemetry.

Jan 2018 – Jan 2020 · 2 yrs

• Connected users project to bring all eligible users across tenants (Office 365 license) which is ~1B in
• Yammer and increased Yammer MAU/DAU significantly.
• o Increased Yammer MAU by 50% from ~9M to 15M in 6 months and by 100% (20M) in 1 year.
• o Increased Yammer user base to 100M and achieved continued growth of ~8-10M per month.
• M365 native mode project to enable Yammer to be compliant with SharePoint. The demo was conducted
• at the Microsoft annual conference IGNITE 2019.
• o Connected all groups, and users and made them compliant with SharePoint/ Substrate.
• o Moved all files from Azure Blob store to SharePoint.
• All group customizations to enable customizations across groups/ communities and all clients (Android/
• iOS/ modern client). Enhanced user engagement and made Yammer better than Facebook for Work. The
• demo was conducted in IGNITE 2019.
• o Managed the GraphQL, Backend and data-store changes.
• o Made the FrontEnd changes with Redmond FrontEnd/ Native client changes and ensured
• smooth delivery.
• Owned the whole CI/CD / Release Management pipeline and worked on some major Release
• Management Optimizations:
• o Moving the container orchestration/ deployment pipeline from Mesos-Marathon to Kubernetes.
• o Introducing Azure functions in the Deploy pipeline.

Jan 2015 – Jan 2018 · 3 yrs · Bangalore

• Part of Vmware internal tools team on Cloud. Working on microservices, docker, kubernetes with MVC framework python/django, flask .

Jan 2011 – Jan 2015 · 4 yrs · Bangalore

• Oracle EPM BI portfolio, OBIEE, C/C++ development, Visulaization, JAVA, consulting, customer interaction, BW / DI, Distributed Systems.
• Lead the product development of EPM/IR, POC for customers, support and sync developers across continents for EPM BI OBIEE, multiple responsibilities like consulting, customer interaction, deployment and leading product development.
• Proficient in development of true Cloud/SAAS multi-tenancy enabled BIPS components(Catalog, dashboard etc).

Jan 2010 – Jan 2011 · 1 yr · Riyadh,KSA

• R&D in Software, Visualization.
• Worked on AI, Cognitive Systems (Bayesian word sense disambiguation), Business Process Visualization.
• Title: NLP./ Machine Learning(ML)
• Scope: Using NLP Toolsets and libraries to do POSTagging (Part of Speech Tagging), Phrase sense extraction, Bayesian probability extraction and Word Sense Disambiguation.
• Tools: SharpNLP toolset, Stanrofr Word Bank, C# .Net Framework, NLP Papers and research journals.
• Title: Car Collision Visualization.
• Scope: Using OGRE3D, OIS and MyGUI Libraries, designed and interactive car collision detection scheme that can determine the degree of responsibility of various cars in the accident (using force, inertia, movement metrics).
• Libraries/Toolset used: OGRE3D, OIS, MyGUI, OGREBULLET, Bullet Physics Engine, C/C++.
• Title: QVS(Quantified Value Stream Analysis) Visualization:
• Scope: Using OpenGL and visualization libraries, designed a system for visualizing Revenue and profits streams of companies (with visual details on how stimulators/inhibitors influencing their revenue/ profit).
• Libraries/Toolset used: Microsoft Visio, CMMI Business Process Monitoring, OpenGL, Terragen(for terrain generation).

Jan 2006 – Jan 2010 · 4 yrs · NASA, Mississippi, USA

• Was working on CAVE 3D immersive visuallization.
• Training and project delivery in immersive visualization at NASA John C. Stennis space Center, NASA, Mississippi, USA.
• Scope of the Project: Fluent and Computational Fluid Dynamics simulation, 2D and 3D visualization using CAVE and opengl (graphics library), design(high level & low level) and project scheduling. Also give the clients demo of our application at CAVE hardware.

Jan 2006 – Jan 2009 · 3 yrs

• I was working with a team on applying immersive visualization techniques and using that technique to build software for all walks of life. I was working in Stennis space Center,NASA for project in Immersive Visualization.