Dec 2014 – Nov 2015 · 11 mos

• With WifiHero, our vision was to offer simple and easy Wi-Fi Hotspots to small business owners as-a-service. We innovated with features like social logins ( Facebook Login ), which solved 3 problems at once -
• simple authentication for end-user, TRAI compliance for business owner providing the hotspot and and also help the business owner grow his followers for facebook page.

Feb 2014 – Present · 12 yrs 1 mo · Bangalore Area, India

• Airowire is a global Infra services firm with HQ in Bangalore and global offices in Singapore, Europe and US.
• We specialise in consulting and delivering turn key projects in Network Infrastructure & CyberSecurity for Enterprise customers. With a 24x7 Global NOC centre, we deliver world class Network Operations support to large enterprises across the globe.

May 2013 – Jun 2015 · 2 yrs 1 mo

• Handled new platforms, tougher cases & escalations.

Mar 2011 – May 2013 · 2 yrs 2 mos

• Additional responsibilities of handling escalations, helping team mates, etc

Apr 2010 – Mar 2011 · 11 mos

• I was part of the escalation team for Cisco’s LAN Switching TAC team.
• We handled pretty much everything under the sun, which could be remotely associated with LAN.
• I was a SME for Catalyst 6500.
• This job was great fun. We solved tough real-world problems under networking.