Jun 2022 – Nov 2023 · 1 yr 5 mos · Greater Chicago Area · Remote

• SRE / DevOps
• Successfully deployed Instabase tool on GCP/Azure/AWS/Openshift and On-prem for multiple clients
• Reduced S3 storage costs by 87% by implementing lifecycle management policies, versioning rules, and archiving dead buckets, decreasing storage from 235 TB to ~77 TB.
• Developed a Slack bot for real-time alerts on sandboxes in indeterminate states
• Completed the upgrade of EKS from versions 1.21 and 1.22 to EKS 1.23, integrating the EBS CSI driver addon.
• Addressed vulnerabilities by updating base images from Ubuntu:22.10 to Ubuntu:23.04, enhancing text extraction, and resolved sandbox regional issues by transitioning PVCs from EBS to EFS using Terraform.
• Designed a Python script to identify unused ECR images across active EKS clusters, reducing stored images by 85% and implemented an ECR lifecycle policy for automated cleanup.
• Secured Instabase platform by adding HSTS (Strict-Transport-Security) and CSP (Content Security Polict) in the headers for NGINX webserver.
• PRE (Product Reliability Engineer)
• Building complex integrations between Instabase and our customer's infrastructure (using Kubernetes, databases, file systems)
• Work through infrastructure components in-depth with customers
• Work with customers to build tooling and automation to aid in supporting our customers’ on-premise, private, and public cloud deployments
• Support novel infrastructure setups like high availability or active-active
• Being an escalation point for customers and debugging complex infrastructure issues
• Build out process and tooling from the ground up like getting logs out of customer issues in air-gapped environments)
• Building reference solutions demonstrating the effective usage of the product capabilities that helps our customers to understand it better

Nov 2021 – Jun 2022 · 7 mos

• Training new operations employees with Linux and Networking troubleshooting best practices
• Automated ticket handling on Jira and ServiceNow, creating, updating, and closing over 10,000 tickets in 5 months
• Engineered script to fix wrong configs in YAML configuration file for VMs saving hundreds of hours of tedious work.
• Designed server hardware process and maintenance reminder code to remove manual task saving 90% of our time

Jan 2020 – Nov 2021 · 1 yr 10 mos

• Supporting EU/Asia Region.
• Building Infrastructure Dashboard with scripts using Flask and Jinja2.
• Training and mentoring New hires in Hong Kong and London.
• Providing L2/L3 SRE Support for infrastructure related issues.
• Developed a Zabbix clean up tool to remove old decommed devices from monitoring.

Feb 2017 – Jan 2020 · 2 yrs 11 mos

• I am employed full time in the Infrastructure Operations team which overlooks Citadel's worldwide Global Infrastructure. As a part of the role I developed Flask website to automate:
• Switch Change Requests
• Provied Port and VLan Information
• Send automatic emails to vendors
• Find Management console of Servers (Ilo, vsphere, UCS)
• Create Field Engineers Approvals
• Find all the Circuits and CrossConnects and create a database out of it
• Find Server information, location and Owner.
• Other python scripts include
• Removing terminated users from PagerDuty
• Creating Maintenance Periods for hosts in Zabbix
• Adding Users in Zabbix to their AD groups
• Configuring Weekly Switch Backups of Running configs
• Other daily tasks
• Previously I was monitoring and troubleshooting Citadel's Asia, Europe and Australia's network.
• Most of my work was monitoring circuits, cross connects, network gaps, connectivity issues, BGP and OSPF routes and VLANs through NetXMS and Solarwinds.
• I also did server administration and troubleshooting of variety of servers which includes UCS, VMware Vsphere, HP and Dell's rack and blade servers, Windows and database servers.
• Additionally, developed a weather app to notify the Infrastructure team about Weather Alerts and a real time monitoring application that monitors switches and routers, stores the information in database and updates it whenever a change is made. For this I used multithreading to run background threads checking if any changes were made and Pysnmp modules to query mibs on Cisco Switches,

Sep 2016 – Dec 2016 · 3 mos

• Developed on a monitoring tool to get the metrics for various infrastructure applications and sort them out. I am creating modules for each application which will store the config in mongoDB and publish data in real-time to DataDog agent.
• Using Python, Data-Dog, Splunk and REST API.

Jun 2016 – Aug 2016 · 2 mos

• Over the summer I did the following:
• Configuring and onboarding NUC devices
• Writing the core module of a network - monitoring tool with REST API using flask
• Did some log parsing using Python and wrote the data in database periodically using cronjobs
• Server administration (Rack and Blade Servers) and troubleshooting

Jun 2017 – Jan 2019 · 1 yr 7 mos

• Publishing AWS cloud courses.
• Build and Deploy a LAMP server on AWS
• Deploy a Java and PostgreSQL app on AWS
• Build your own load balancer on AWS
• Build your Web Server to host multiple websites on the Cloud

Apr 2016 – Jun 2016 · 2 mos · Hoboken

• Implemented MaxCDN on client's website to bring loading time from 11 seconds to 3 seconds.
• Migrated the website to VPS to handle more traffic and reduce TTFB.
• Decreased the loading time to 1.40 seconds (http://bit.ly/23XdKtr).
• Troubleshooting Nameservers and DNS issues in domain settings and VPS.
• Headed the SEO team.
• Developed and re-designed websites.
• Technologies used: BootStrap, HTML5, CSS3, WordPress, CDN.

Nov 2013 – Nov 2016 · 3 yrs

• Technical Blog: http://www.geekstarts.tech
• GeekStarts offers information about every basic and advance thing that a Computer/IT student should know. In today’s era, very few students are actually aware about what is going on in the field of Computers. This website aims to give knowledge about most basic things like hardware’s and its functions, to advanced technologies like Virtualization.
• We suggest the ideology

Apr 2013 – Jul 2013 · 3 mos · Kharghar, Navi-Mumbai

• Worked on various linux platforms.
• Basic Server Administration tasks and troubleshooting.
• Installing and configuring Ubuntu for Student Laptops.
• Linux Networking tools and set ups.