Apr 2018 – Aug 2020 · 2 yrs 4 mos · Greater Melbourne Area

• ► Part of Strategy and Enablement Team focused on enabling Partners to represent solutions in market and help to articulate business values and technical benefits.
• Lead technical process of Vendor programs, develop and deliver presales enablement and demonstrations.
• Use in-depth product & program knowledge to provide technical expertise to Sales Team with demonstrated selling, technical consultation, presentation and training.
• Develop and deliver presales digital assets with presenting and articulating advanced product features and benefits, product future direction and overall cloud solutions.
• Act as an expert to present the value proposition and benefits of Service Provider Program to Partners.
• Assist Business Development Managers (BDM) and Account Managers (AM) in recruitment, onboarding and enablement of Partners.
• Develop and deliver technical sales strategies as required to deploy with the channel and assist in their growth.
• Enable Partners to be capable of representing the product in market and able to clearly articulate value and business benefits to meet business objectives.
• Work with Sales unit with conversations on up-sell and cross-sell opportunities; identify Customer and Partner needs and requirements to better qualify potential prospects and broader services.
• Contribute to Marketing strategy, engaging consultatively with the Marketing team and actively participate in Industry Tech events and Workshops, reporting regularly on prospects and market opportunities.

Sep 2017 – Apr 2018 · 7 mos · Greater Melbourne Area

• ► Part of Cloud Architecture team working with customers in analyzing customer needs and objectives, business requirements, create strategic Solution Designs.
• Identify and document critical Architecture Decisions, Detail Designs etc.
• Create migration strategies and design environments based on Best practices.
• Datacenter topologies referenced to Cisco’s Hyper Converged Infrastructure and Hyperflex technologies.
• Engage with Customers to onboard Business Critical Applications to Public Cloud.
• Build virtual infrastructure stack and topologies in compliance standards.
• Identify gaps and provide technical guidance and Recommendations for cloud management platforms.
• Perform POC (Proof of Concepts) and develop architecture workflows.
• Gather technical requirements and work with pre-sales teams for commercial proposals.
• Consultant for building Automation services with vRealize Automation and Configuration Management Tools (Chef).

Dec 2009 – Jun 2017 · 7 yrs 6 mos · Greater Bengaluru Area

• ► Customer Engagement and Hands on role where I was part of VMware’s Private Cloud (OneCloud) team responsible for Service Management. This involved meeting customers and understanding business use cases, designing and developing Cloud Services.
• Key Achievements:
• ✔ Worked as Partner Technical Consultant with VMware Partners incl. HP, DELL.
• ✔ Developed expert knowledge in vCloud Director, Network and security solutions (NSX).
• ✔ Promoted to Senior Member of Technical Staff in 2012.
• ✔ Designed and developed monitoring methods for Management Application Stack in vCloud Air.
• ✔ Successfully developed Content Sync solution for OneCloud.
• ✔ Built Monitoring Stack for vCloud Air.
• ✔ Highly involved in completing Resiliency Testing for vCloud Air.
• Duties included:
• Working closely with Infrastructure Architects in developing Cloud Service Offerings.
• Meeting with leadership team and ensuring service utility and SLAs are delivered on time.
• Working with CMP (Cloud Management Platform) Product Management.
• Discussing feature enhancements, issues, limitations and created strategic solutions.
• Provide Engineering Operational support for Customer issues.
• Demonstrate OpenStack platform and it’s constructs to VMware Integrated OpenStack (VIO) Cloud End Users.
• Creating developed and compiled Service Definitions, Best Practices and White Paper documentations for EUs.
• Developing various scripts and methods including:
• ■ PowerShell scripts for Hybrid cloud use cases.
• ■ Python scripts leveraging RESTful APIs for Application Health Monitoring.
• ■ Integrate the monitoring needs using VMware Hyperic, vCenter Log Insight and EMC SMARTS.
• Debugging, diagnosing and resolving issues with compute, Block and File storage.
• Defining Change Management (CM) processes across projects.
• Writing Test Design, Deployment and Operational specifications for monitoring solutions.
• Reviewing security policies, applying to firewall rules, Load balancers (vShield and NSX).

Nov 2004 – Dec 2009 · 5 yrs 1 mo · Bengaluru, Karnataka, India

• ► Diversified role where I worked onsite from 2006 to 2009 with the HP Quality Engineering Team based in Houston, Texas. This involved qualifying and certifying VMware solutions over HP Server platforms.
• Key Achievements:
• ✔ Played a pivotal role in the successful release of projects Virtual Machine Management and Server Migration Pack v1.0 by HP.
• ✔ Customer appreciation received for completion of VMware ESX Certifications on HP Server Platforms.
• ✔ Promoted from Associate Software Engineer to Delivery Software Engineer.
• Duties included:
• Implementing VMware ESX on hardware including HP ProLiant Servers and HP Modular Storage Array.
• Utilising storage technologies including MSA2000, MSA1000 and MSA 50.
• Documenting project requirements during the QA phase planning and development.
• Creating, developing and reviewing functional and system test plans.
• Coordinating with partner engineering teams in analysing issues found during the QA cycles.
• Root cause analysis (RCA) of critical issues which were reported.
• Providing direct customer-facing support to technical production users.
• Resolving bug reports and documenting reproducible steps whilst prioritising issues.