Mar 2019 – Present · 7 yrs

• At Merck, I lead infrastructure automation initiatives that support the company’s mission to shape the future of digital workplace tools. With over 15 years of experience, I bring a strong focus on innovation, operational efficiency, and inclusive leadership.
• As an IT Leader at Merck, my main responsibilities are to drive innovation and build a team that caters to the citizen development needs of IT-Infrastructure department. We as a team have delivered many end-to-end automations and system integrations to bring efficiency to the IT Infrastructure systems there by benefiting multiple systems that connect to IT Infra platforms.
• Infra Automation Strategy: Driving automation across platforms like K2, SharePoint, ServiceNow, and Power Platform, with a focus on scalability, security, and compliance.
• AI & Digitalization: Leading AI adoption and citizen development initiatives using Microsoft technologies including M365 Copilot, Copilot Studio, and Dataverse.
• Platform Ownership: Full ownership of the K2 platform, overseeing workflow governance, upgrades, and deployment.
• Architecture & Integration: Acting as Integration Architect for secure, compliant end-system integrations and legacy migrations (e.g., Lotus Notes to modern platforms).
• Governance & Risk: Engaged in IT Architecture Review, SAP access reviews, and strategic risk evaluations for enterprise systems.
• 🤝 Leadership & Inclusion
• Active member of the Management Committee at Merck IT Center Bangalore.
• Co-led Diversity & Inclusion initiatives in India, contributing to programs that foster engagement, retention, and inclusive growth.

Jun 2018 – Nov 2023 · 5 yrs 5 mos

• As a leader at Merck, KGaA, Darmstadt, Germany, I am proud to be part of a company that is at the forefront of innovation in healthcare, life science, and performance materials. With a rich history dating back almost 350 years, Merck has been a leading company in many fields of pharmaceuticals and chemicals, working to improve the quality of life for people around the world.
• In my role, I manage project goals and contribute to product strategy while also developing my team. I provide technical leadership to major projects in Google/Azure environment and foster a community of startup developers working with Google/Azure/JIRA/Service Now technologies. I have experience in product development using Camunda, BPN engine, Neo4J Database, and managing JIRA projects and custom development. I effectively collaborate with ServiceNow/JIRA administrators/developers to develop solutions and handle general updates and configuration changes/requests in JIRA and Service Now. I am able to identify system deficiencies and recommend solutions to improve them.

Apr 2016 – Nov 2023 · 7 yrs 7 mos

• As a leader at Merck, KGaA, Darmstadt, Germany, I am proud to be part of a company that is at the forefront of innovation in healthcare, life science, and performance materials. With a rich history dating back almost 350 years, Merck has been a leading company in many fields of pharmaceuticals and chemicals, working to improve the quality of life for people around the world.
• In my role, I lead the design, implementation, and expansion of the organization's enterprise computing and cloud solutions, providing high-performance and available enterprise and cloud computing services. I have experience managing applications in Microsoft Azure and Google Appengine and migrating in-house applications to Google Cloud Platform and Microsoft Azure. I design and implement cloud infrastructure services to support rapid application deployment, and implement Multi-tier architectures such as Load Balancers, Caching, Web Servers, Application Servers, Networking and Databases. I have experience solving business problems using and extending the Atlassian JIRA, and providing JIRA administration and support as a member of IT, specifically in the area of customizing the JIRA environment. I lead major and minor JIRA and plugin upgrades as needed and lead Mobile app development projects for both IOS and Android using Cloud Endpoints, Firebase. I am also proficient in CloudSQL administration and management.