Dec 2023 – Present · 2 yrs 3 mos · Gurugram, Haryana, India · On-site

• Wyzard.ai is an AI-powered agentic platform designed to transform how Software OEMs engage with visitors, capture leads, and drive conversions. Our autonomous AI agents act as marketing team copilot and work as 24/7 available product experts, engaging prospects via chat, email, and follow-ups to qualify leads and generate high-intent MQLs.
• Unlike traditional platforms, Wyzard.ai delivers human-like conversations and intelligent engagement, ensuring prospects get expert-level product information in real-time. Future capabilities will include call and video support, as well as customized pricing and negotiation assistance on behalf of OEMs.

Sep 2022 – Dec 2023 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

Oct 2020 – Aug 2022 · 1 yr 10 mos

• 🚀 Building IQ: Scaling from Scratch to 50+ Million Transactions/Day 🚀
• I've had the privilege of architecting, developing, and scaling a CPaaS portal from its inception to a remarkable milestone of serving 50+ million transactions per day with 100+ b2b customers.
• 🌱 Ground-Up Foundation:
• We embarked on this journey with a blank canvas, determining the architecture, technology stack, and the core building blocks.
• 🔧 Robust Infrastructure:
• Scaling to 50+ million transactions/day required a rock-solid infrastructure. I oversaw the design, architecture, development, maintenance and customer support of a highly available system, harnessing the power of open source scalable technologies and redundancy to ensure uninterrupted service.
• 📡 API-Centric Approach:
• At the heart of our CPaaS portal were APIs. I spearheaded the design and development of these APIs, focusing on efficiency, flexibility, and developer-friendliness.
• 📈 Scalability:
• I led the implementation of scaling strategies, and performance optimizations to accommodate the burgeoning demand and maintain a high level of service quality.
• 🔒 Security and Compliance:
• With communication data at the core, security was paramount. I established stringent security protocols, encryption standards, and compliance measures to safeguard user information, earning trust in our services.
• 🌟 Client Success Stories:
• Ultimately, our success lay in the success stories of our clients. I worked closely with organizations to understand their unique needs, delivering tailored solutions that empowered them to enhance engagement, streamline processes, and achieve growth.
• 📈 Impact:
• The exponential growth in transactions and customer satisfaction reflected the value IQ delivered.It was about empowering businesses to thrive in the digital era, connect with their audiences, and achieve their goals.
• I'm proud to have been part of this incredible evolution and look forward to the innovations that lie ahead. 🚀

Jul 2019 – Oct 2020 · 1 yr 3 mos

Jul 2018 – Jul 2019 · 1 yr

Mar 2017 – Jun 2018 · 1 yr 3 mos

Apr 2016 – Mar 2017 · 11 mos

May 2015 – Feb 2016 · 9 mos · Gurgaon, India

Oct 2014 – Apr 2015 · 6 mos · Gurgaon, India

Oct 2013 – Oct 2014 · 1 yr · Gurgaon, India

Feb 2013 – Sep 2013 · 7 mos · Gurgaon, India

Dec 2011 – Feb 2013 · 1 yr 2 mos · Gurgaon, India

• Part of core design and development team in building new Ecommerce platform in node.js. Played a key role in giving a technical shape to internal tools/processes, designing and developing various frontend and backend features. Leading a team of two people and also worked as an individual contributor.

Jan 2009 – Jan 2011 · 2 yrs

• stickyPiXEL(www.stickypixel.com) a spinout venture from Serial Innovations, it is an audience measurement system that is integrated with a digital signage player. stickyPixel target an audience with content that is specifically designed for them. It can understand and study their interest and further improve the quality of content presented.
• My work involved development of complete signage player to support interactivity with the back end software based on viewer engagement, collect playback statistics of content played, along with playing full HD content. Developed a flash game which interacts with C++ back end and allows user to play game using
• simple objects such as Skittles, cans using Action Script 3. Involved in developing various front end demo applications as well as back end php and shell scripts for the application.
• Member of the product development group, involved in all stages from prototype to final product delivery for manufacturing.

Jan 2008 – Jan 2009 · 1 yr

• Developed the complete mobile application (using Flash Lite) along with the Front end for the web page (using CSS and XHTML) for STICKY PIXEL (A project involving interactive video for In Video advertisement).

May 2007 – Jul 2007 · 2 mos

• The management of such a vast industry was analysed in a very systematic manner. I was acquainted with information related to computer networking and computer viruses and learnt about various aspects of Network management and System administration.