Oct 2020 – Oct 2021 · 1 yr · Gurugram, Haryana, India

Apr 2019 – Oct 2020 · 1 yr 6 mos · Gurgaon, India

Jan 2018 – Apr 2019 · 1 yr 3 mos

Jun 2017 – Dec 2017 · 6 mos

Oct 2015 – Nov 2017 · 2 yrs 1 mo · Bengaluru Area, India

• Redefining Commute! Looking after Product, Strategy, Operations and Government liaising.

Apr 2013 – Dec 2015 · 2 yrs 8 mos · Mumbai Area, India

• Responsible for the launch of two ambitious and Industryfirst verticals ‘Land & plot projects’ and ‘Commercial properties’ across India
• Analyzed and researched existing market, developed customer personas to identify target customers and their need
• Formulated the business strategy to aggressively capture the market by leveraging our first movers advantage
• Conceptualized the product and managed development of the products for both land and commercial categories
• Tested business model for Land category in Pune for four months and subsequently launched in over 40 cities across India

Sep 2012 – Apr 2013 · 7 mos · Gurgaon, India

• Statistical model to improve efficiency of telesales division of a large financial services distribution company in India
• Identified segments of phone numbers with different lead generation propensities
• New prioritization is expected to increase policy issuance by 90% from same call volume
• Undertaken SAS and SQL training of new hires

Feb 2012 – Aug 2012 · 6 mos · Gurgaon, India

• Projects for Credit Cards division of a Fortune 500 bank:
• Creation of profitability clusters and identification of focus areas to increase profitability
• Identified profitable clusters of customers based on their revolve behavior using SAS
• Proposed a modified customer segmentation to better align segments with their underlying behavior
• Facilitated better understanding of segment profitability and recommended targeted strategies
• Identification of ways to increase profitability through restructuring of rewards offering
• Understood profiles of redeemers and trends in rewards redemption
• Proposed modified rewards structure to increase profitability without reducing perceived value by customer
• Evaluation of profitability of credit line increase and identification of opportunities to increase profitability by CLI
• Evaluated CLI expansion opportunities in the portfolio and recommended testing in identified segments
• Recommended temporary CLI for stimulating inactive customers while limiting exposure
• Analysis of early charge-offs to reduce losses in terms of both number of incidents and monetary value
• Modeled and captured 25% of high severity charge-offs within 7 days of activation
• Recommended proactive retention strategies for customers with low severity charge-offs

May 2011 – Feb 2012 · 9 mos · New Delhi Area, India

• Formulating mathematical framework for optimal scheduling of ads to maximize revenue
• Meeting constraints like target audience, exclusivity from competitors, etc.
• Currently working on Ad Space Optimization in On-Air Media
• Gained proficiency in Mosel and R

May 2010 – Jul 2010 · 2 mos · New Delhi Area, India

• Assembly Line Balancing of Overhaul Line of Tank T-72
• Proposed new layout to overhaul approx. 1.64 times the existing capacity of 42 tanks per yr.
• Designed layout recognized as one of the key projects to be implemented by 2012
• Laid a pathway to overhaul 110 tanks per yr. by 2030

May 2009 – Jul 2009 · 2 mos · Faridabad Area, India

• Hot Test Cycle Time and Quality Improvement
• Implemented Lean Method and successfully increased the productivity at PDI bay
• Applied IE tools like Value Stream Mapping, Takt Time Study and Production Leveling
• Proposed new layout for Pre Dispatch Inspection