Sep 2024 – Nov 2025 · 1 yr 2 mos · United States · Hybrid

• Led the end-to-end redesign of Amazon Ad Exchange event processing, delivering a highly resilient and performant architecture that significantly reduced latency and system errors across global regions.
• Defined and executed technical vision for scalable infrastructure and data pipelines, improving platform throughput and elevating advertiser experience.
• Mentored and scaled high-performing engineering teams, fostering a culture of technical excellence, ownership, and collaborative growth.
• Orchestrated cross-functional alignment via technical deep-dives and strategy workshops, enabling consistent and efficient delivery across partner teams and stakeholders.

Jun 2023 – Jul 2024 · 1 yr 1 mo · Santa Clara, California, United States

• AI-powered platform for autonomous customer support agents and sales representatives
• Led the end-to-end product development, from ideation to MVP and beyond, including agent orchestration, contextual memory, and RAG-based knowledge retrieval.
• Implemented robust observability, A/B testing with synthetic users, and feedback loops to continuously improve agent performance and reliability.
• Drove strategic partnerships and pilot programs with enterprise clients, laying the foundation for a B2B SaaS revenue model.

Jul 2019 – Aug 2024 · 5 yrs 1 mo · Sunnyvale, California, United States · Hybrid

• LinkedIn Enterprise Platform
• LinkedIn Customer Support Portal
• Spearheaded the end-to-end design and development of the LinkedIn Customer Support Portal (CSP), a unified internal platform used across all LinkedIn Lines of Business to streamline customer interactions, operational workflows, and information management.
• Led a cross-functional team through the entire project lifecycle—from ideation and architectural design to implementation, testing, and release of high-impact features.
• Engaged directly with LinkedIn senior leadership, providing strategic updates and influencing roadmap decisions.
• Conducted in-depth bandwidth, risk, and LOE assessments, enabling efficient project planning and execution.
• EP Search Testing Infrastructure
• Identified critical gaps in the Hosted Search test infrastructure—specifically, the lack of live index updates—impacting EP product development velocity.
• Proposed and drove a cross-org escalation, aligning Hosted Search and EP teams to deliver a mirror production-grade testing environment.
• Successfully launched the first-ever Hosted Search test setup with live updates, accelerating search feature validation and deployment across the platform.
• LinkedIn Marketing Solutions / LinkedIn Ads
• Ads Quality and Automation Initiatives
• Led multiple high-impact initiatives to elevate ad quality and user trust, including Bad Links Detection, SCIN V3, Test Ads Framework, and Sponsored Jobs Integrity.
• Founded and scaled the Ads Transparency & Control pillar, delivering customer-facing features like Ads Pagesand “Why Am I Seeing This Ad?”, empowering users with actionable transparency tools.
• LinkedIn Ads Auto Review System
• Owned and optimized the Auto Review platform, increasing machine-reviewed ads from 65% to 95%, significantly reducing manual review overhead while maintaining policy accuracy.
• Designed and deployed ML-powered solutions, including object detection and video ad review models, pushing the boundaries of ad safety automation.

Apr 2017 – Jul 2019 · 2 yrs 3 mos · Bengaluru Area, India

• Office365 Add-ins and Embedded Integrations
• Engineered Office365 Add-ins to seamlessly integrate third-party experiences, tasks, and content directly into Office applications, enhancing productivity and contextual workflows for millions of users.
• Actionable Messages Platform
• Led the design and development of Actionable Messages, a transformative feature allowing users to take contextual actions (e.g., approvals, updates, feedback) directly within their email without switching applications—boosting engagement and reducing task-switching friction.

Aug 2015 – Mar 2017 · 1 yr 7 mos · Bengaluru Area, India

• Specialist – Data Path Optimization & Kernel-Level Engineering
• Subject Matter Expert in EMC PowerPath, a high-performance multi-pathing solution for physical, virtual, and cloud environments, ensuring fault-tolerant, high-availability data paths.
• Solely managed the PowerPath/VE 2017 release, demonstrating end-to-end ownership of the release cycle including planning, coordination, QA, and delivery across VMware ESXi platforms.
• Systems Innovator – Multi-Pathing Algorithms & Performance Optimization
• Designed and implemented a lock-free Multi-Pathing Algorithm, improving I/O efficiency and showcasing deep expertise in concurrency and kernel-space optimization.
• Reduced memory footprint by ~50% through architectural changes in PowerPath persistence handling, enhancing scalability for enterprise workloads.
• Cross-Module Engineering – PowerPath Common Module
• Contributed extensively to the PP Common Module, collaborating with multi-functional teams to ensure modular, maintainable, and extensible system design.

Jul 2013 – Jul 2015 · 2 yrs · New Delhi Area, India

• TA for the following courses:
• Introduction to Computer Science
• Computer Networks