Sep 2020 – Jun 2022 · 1 yr 9 mos

Sep 2017 – Sep 2020 · 3 yrs

• I play a DevOps role and is responsible for the architecture, development and design of multiple components in the core platform of Professional Services. I work in Field Experience Platform, which is the application integration platform for hosting all applications in Professional Services. It serves as an unified experience for all Consultans, Premier Field Engineers, Project Managers, Relationship Managers and other personas of Microsoft's Professional Services.
• Mobile Experience Platform
• I was part of the core team which architected and built the mobile platform of Microsoft's Professional Services. I was responsible for architecting and developing multiple cross cutting concerns of the application including Telemetry, App Initialization, External Configuration Store, and Multi-tenancy. I also contributed in hosting and building the Labor management experience which is used by Microsoft Consultants for filling labor in the Mobile platform.
• Technologies - React Native; App Center; Android; iOS
• Delegation Platform
• I lead the technical efforts for building the Delegation Platform of Microsoft's Professional Services. I was responsible for architecting, building and deploying the platform, which is used for temporary delegation of roles and responsibilities when an user is temporarily unavailable due to vacation or other events. I was responsible for building a highly configurable and scalable system which can extended and used by multiple teams and personas with minimum development effort.
• The framework is currently used by Project Managers all around Microsoft for temporarily delegating Project Management responsibilities.
• Technologies - ASP.NET Core; Azure App Services, Cosmos DB, Azure DevOps; Azure Messaging

Nov 2015 – Sep 2017 · 1 yr 10 mos

• As an organization restructuring I moved to the Professional Services IT space of Microsoft as a Software Engineer. In this role I was responsbile for buiding and maintaining V1 applications in the Lead-to-Order space.
• Phoenix Search : Product search and discovery
• It's a Web-based catalogue used by Microsoft Sales representatives and Account managers for searching Service offerings offered by Microsoft. The application is used by more than 15K users with an average 80K search requests per day.
• I was responsible for integrating Azure Search (lucene-type search engine) for building the core search experience for the applications. I was also responsible for building the Frontend user experience of the application using Angular.js. During offloading to a offsite vendor team I was responsible for training and transition.
• The application has received praised from in and around Microsoft for it's sleek and responsive UI.
• Technologies - ASP.NET Framework 4, Angular.js, Azure Search, Azure Cloud Services
• Phoenix Admin : Product Data Master
• It's the catalogue management system of Microsoft's Professiona Services. It's used by Microsoft HQ data adminstrators for managing services offered by Microsoft.
• I was responsible for low-level designinig and developing multiple business critical features including:
• a. Integration with SAP for profit forecasting
• b. Bulk Upload framework for bul changes to Pricing and other service attributes
• c. Frontend user experience
• d. Data publishing framework for downstream systems
• In April 2016 this application was awarded the IT Excellence award for Customer Obsession
• For my personal contribution I was awared the IT Excellence award for Growth Mindset
• Technologies - ASP.NET Framework 4; Angular.js; Azure Cloud Services; Azure SQL and Storage; Windows Workflow Foundation; Azure Redis Cachel SignalR; Azure Messaging (Service Bus, Event hub)

Jun 2014 – Nov 2015 · 1 yr 5 mos

• In this role I worked as a Combined Engineer in Engineering Customer Interactions and Online Support (ECO), which is a part of Customer Service and Support (CSS) of Microsoft.
• I worked on a desktop tool called Assissted Support Desktop (ASD), which is used by Microsoft Customer Service representatives around the world. I was responsible for making various parts of the application accessible compliant to ensure that users with physical disabilites can seemlessly use the application.
• Achievements - I was awared a Special Recognition for my efforts in improving the user experience of the tool

May 2013 – Jul 2013 · 2 mos · Hyderabad Area, India

• I interned as Service Engineer in Microsoft's Manufacturing, Supply Chain and Information Services (MSCIS). I worked on building the Health model for MSCIS applications. Worked on System Center Operations Manager (SCOM) alerts for monitoring system health and proactice detection of Server and Database infrastructure issues.