Hitesh Ghandwal

Product Manager

Delhi, India18 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led initiatives for a billion+ Office users.
Drove year-over-year subscriber growth.
Empowered developers for secure code delivery.

Stackforce AI infers this person is a SaaS Product Management expert with a focus on user engagement and developer satisfaction.

Contact

Skills

Core Skills

Product ManagementBusiness Strategy

Other Skills

.NET FrameworkAI InitiativesBusiness IntelligenceC#Conversion ratesCustomer EngagementDeveloper SatisfactionDistributed SystemsE-commerceEnterprise SoftwareMicrosoft SQL ServerMonthly Active UsersPre-salesProduct DevelopmentSecure Code Delivery

About

At Microsoft, my journey has been centered around fostering customer love among a billion+ Office users in Enterprise, Education, and Consumer landscapes. Our goal is clear: scaling engagement, boosting consumer retention, and outshining the competition in the tablet and phone arena to capture the next billion Office Mobile users. Simultaneously, I'm driving M365 consumer growth through focused Discover-Try-Buy experiments, emphasizing Monthly Active Users, trial rates, and conversion rates. Our strategy ensures consistent year-over-year Subscriber growth while maintaining positive trends in Customer Lifetime Value and Average Revenue Per User. Additionally, I'm dedicated to curating exceptional experiences for Office Developers, resulting in high Dev Satisfaction. Our mission is to empower developers to deliver secure, compliant code across Native, Mobile, Web, and beyond. Our AI-powered initiatives create memorable customer peak moments, aiding them in achieving more. Join me and our world-class team as we strive to create clarity, generate energy, and deliver success in the dynamic world of technology.

Experience

Microsoft

4 roles

Principal Group Product Manager (M365/Office)

Promoted

Jan 2019 – Present · 7 yrs 2 mos

I've had the privilege of fostering customer love among a billion+ Office users across Enterprise, Education, and Consumer sectors. My mission revolves around scaling engagement and consumer retention while competing fiercely in the world of tablets and phones. Our differentiated experiences are key to winning the hearts of the next billion Office Mobile users.
Simultaneously, I'm driving M365 consumer growth through Discover-Try-Buy experiments, focusing on Monthly Active Users, trials, and conversions. Our strategy ensures continuous year-over-year Subscriber growth, all while maintaining healthy Customer Lifetime Value and Average Revenue Per User.
In addition, I'm dedicated to curating delightful experiences for Office Developers, driving high Dev Satisfaction. Our goal is to empower developers to deliver secure, compliant code across Native, Mobile, Web, and more.
Our AI-powered initiatives create unforgettable customer peak moments, aiding them in achieving more. Let's connect and explore the path to creating clarity, generating energy, and delivering success with our world-class team.

Product DevelopmentProduct ManagementE-commerceBusiness StrategySoftware as a Service (SaaS)