Jan 2018 – Oct 2019 · 1 yr 9 mos · Vancouver, Canada Area

• Designing and developing distributed, scalable workflow models to efficiently resolve hundreds of problems (Example: Truck is late to the destination which impacts customer delivery date promise) arising in Amazon transportation network. Workflows are developed majorly using Java technologies and are hosted in Amazon's AWS infrastructure for handling the large volume of request coming in from several geographical locations. Based on changing business needs and a high number of external transportation parameters, our workflows are adaptable to quick changes and handles numerous disruptions arising from various transportation mediums like Yard, Dock, Road, Truck etc. We majorly used AWS cloud services like SQS/SNS for communication between components, DynamoDB for storage and faster access, Step function for hosting our workflows, Lambda functions for executing simpler actions/validations etc.

Aug 2014 – Jan 2018 · 3 yrs 5 mos · Pune Area, India

• Majorly involved in designing and developing highly scalable Multi-tenant Administrative application for Cloud-based Contact Centers.
• Also involved in migrating complex Administrative application to more elegant, user-friendly and interactive web-based GUI to support various client devices.
• Designed the system architecture and communication protocols between each layer and components.
• Facilitated efficient communication with peer engineers to speed up the development during tight deadlines.

Jul 2012 – May 2014 · 1 yr 10 mos · Bengaluru Area, India

• IBMP is a bulk messaging (SMS) platform for Mobile Marketing through campaigns and alerts messages. Implemented scheduling service to schedule message delivery of campaign, using proprietary algorithms to route the message intelligently to list of Mobile Numbers. Enables functionalities to schedule campaigns across countries and cities with Time Zone management and Business Reporting on several key parameters like Country, City, Campaign, etc. Ensured compliance regulation by taking care of filtering large scale list of DO NOT DISTURB (DND) numbers using the efficient use of data structure for faster processing. Built user-friendly GUI platform using AngularJS for quick business decision analysis.
• Also, handled Billing Module which takes cares of charging Subscribers subscribed to OnMobile Value Added Services like, Ring Back Tone(RBT), Missed Call Alerts(MCA) etc.

Aug 2011 – Jun 2012 · 10 mos · Bengaluru Area, India

• Worked on a project called ‘Healthways’ which provides health risk management solution to subscribers.
• Application consumes daily intake of individuals and provides detailed person health report by calculating risk factors involved. It also suggests personalized suggestion to maintain person well-being.
• Optimized the latencies of various Web Service APIs by refactoring the most critical components to evaluate the risk of a patient. Incorporated FICO Blaze Advisor Rules Engine which takes daily intake of individual and runs hundreds of rules against the individual habits and disease symptoms for providing detailed health reports.