Apr 2023 – May 2024 · 1 yr 1 mo · Bangkok City, Thailand

• Senior Software Engineer, Fintech Payout
• Led the enhancement of payout domain observability to curb financial losses (1M USD) from legacy system issues. Outlined project steps, presented strategy break-down to senior leaders, and drove execution within teams focusing on high-impact areas.
• Oversaw a large-scale payout data migration project, moving all existing data to format as per
• new architecture schema. Collaborated with 7 teams, ensuring service liveness, data quality and monitoring. Adapted the strategy to tackle unforeseen data issues and scope changes, while maintaining project timeline.

Feb 2022 – Mar 2023 · 1 yr 1 mo · Delhi, India · Remote

• Developed software solutions for HR, investment advising and expense management startups, focusing on product development and testing.

Oct 2017 – Dec 2021 · 4 yrs 2 mos · Bengaluru Area, India

• SDE2 Amazon Care Iris April 2021 - Dec 2021
• Designed the Doctor selection and customer payments workflow to facilitate tele consultation services for Amazon Care India app (Experimental Phase).
• SDE2 Amazon Pay Smart-Stores June 2019 - April 2021
• Reduced operational requests from 900 to 50 per week and enhanced the partner experience by building a Promoter Dashboard for the Amazon Pay Smart Stores product. Achieved a 7\% cost reduction in program incentives by leading Fraud prevention for 3rd party brands and validating product serial numbers.
• Executed sprint cycle with daily scrums, planning stages and retro as scrum master. Led the team towards achieving key goals, resulting in minimized security risks, reduction in incoming tickets, reduce infra cost, along with providing mentorship to fellow team members.
• SDE2 India Reach Team Oct 2017 - June 2019
• Developed and guided crucial initiatives in 'Project Vernacular,' localizing Details, Deals, and Checkout pages on Amazon India with Hindi language support. This led to 14\% of users switching to Hindi. Collaborated with over 25 plus internal and external teams, developed alerting and monitoring processes to ensure new features adhere to the new localization standards.
• Led latency reduction in the 'DP Videos' project, enhancing click-to-view times for short videos on the Detail Page. Conducted a latency analysis and devised strategies for pre-loading initial frames, adaptive bit-rate adjusting video quality as per network conditions, and optimizing video player JavaScript assets which led to 85\% reduction in p90 latency

Sep 2016 – Oct 2017 · 1 yr 1 mo · Bengaluru Area, India

• Software Engineer in Product Search and Navigation team
• Developed custom search services for B2B partners and created a Promotion Engine for product merchandising. Created a SOLR Leader-Replica setup that bolstered product search and discovery, supporting multiple B2B partner clients with a throughput rate of 600-750 rps.

Jul 2015 – Aug 2016 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

• Software Engineer in Search team
• Developed Relevancy Service with Spark, Kafka for adding product relevance scores to optimize search results. Created a NDCG Curation Tool to improve product search relevance.
• Optimized job to fetch documents from Solr Index and improved its runtime by around 90% from 90 mins to within 10 mins.

May 2014 – Jul 2014 · 2 mos · Hyderabad, India

• Software Intern in Customer Delivery Experience Team (CDEX) team.
• Developed tool for sending notifications to customers for tracking Locker Packages