Rishabh Tripathi

Director of Engineering

Bengaluru, Karnataka, India14 yrs 7 mos experience

Highly Stable

Key Highlights

Scaled Scenes to a top-3 ticketing platform in India.
Achieved ₹1000Cr+ quarterly GMV for Swiggy's Going Out vertical.
Led Dineout's successful integration post-acquisition.

Stackforce AI infers this person is a seasoned leader in E-Commerce and SaaS, specializing in engineering management and platform scaling.

Contact

rishabh1923@gmail.com LinkedIn

Skills

Core Skills

Technical LeadershipEngineering ManagementEngineering LeadershipProject ManagementMachine LearningMarketing TechnologyJavaRuby On RailsSoftware ArchitectureFull-stack DevelopmentJavascriptSoftware Development

Other Skills

AccessibilityApache KafkaApplication DevelopmentBackbone.jsBusiness StrategyBusiness WritingCOMCascading Style Sheets (CSS)Computer AccessibilityDesign PatternsDesign PrinciplesDirector levelE-CommerceECMAScriptElasticsearch

About

As Director of Engineering at Swiggy with over 14 years of experience, I lead the Going Out vertical, encompassing Dineout and Scenes. My work has driven significant business growth, including scaling Scenes into a top-3 ticketing platform in India and achieving EBITDA profitability with ₹1000Cr+ quarterly GMV for the vertical. I also spearheaded the integration of Dineout post-acquisition, streamlining operations, simplifying tech architectures, and improving engineering velocity by 40%. My expertise lies in engineering leadership, e-commerce, and platform scaling, with a proven ability to optimize systems for cost efficiency and performance. Collaborating with cross-functional teams, I have delivered innovative solutions, such as launching new verticals and enhancing user acquisition platforms, creating meaningful impact for the business. My approach focuses on driving scalable systems and fostering impactful growth through technology innovation.

Experience

Swiggy

3 roles

Director of Engineering

Promoted

Oct 2022 – Nov 2025 · 3 yrs 1 mo

Head of engineering for Swiggy’s Going Out vertical (Dineout, Scenes, SaaS) driving ₹1000Cr+ quarterly GMV, EBITDA profitable; 60%+ YoY growth;
Key highlights:
Orchestrated Dineout’s acquisition & integration into Swiggy — led org merger and rightsizing, rebuilt product/tech foundations, and executed large-scale tech simplification (45+
microservices → 11, reduced infra cost by 80%, improved engineering velocity by 40%).
Launched new vertical – Scenes: Built MVP in 6 weeks; scaled to top-3 ticketing platform in India with
₹50Cr+ GMV/month, 100% QoQ growth, handling peak loads of 100K+ concurrent seat bookings.
Restaurant SaaS & Ecosystem Expansion: Led Restaurant SaaS initiatives for Dineout, building Digital
Menu, partner apps, and POS integration platforms. Spearheaded Swiggy’s partnership with EatApp, and launched digital dining experince for restaurants.
Platformization: Migrated Dineout app from ReactNative → Native (–50% latency, +5% booking conversion); built multi-app architecture enabling rapid new launches (+8% GMV) and cross-BL booking/catalog platforms powering Food, Dineout & Scenes.
AI-first product leadership: Shipped an LLM-powered conversational bot for restaurant discovery &
booking (live in production), enabling natural queries on cuisine, dishes, and ambiance to enhance user
engagement.
Org leadership: Scaled org 3x, led Dineout merger & rightsizing, and expanded scope
from a single business line (Dineout) to the full Going Out vertical (Dineout, Scenes, Restaurant SaaS, Digital Menu); introduced prioritization & complexity frameworks now adopted org-wide.

Technical LeadershipDirector levelEngineering ManagementE-CommerceEngineering Leadership

Senior Engineering Manager

Promoted

Oct 2020 – Sep 2022 · 1 yr 11 mos

Led Swiggy’s “Traffic and Acquisition” charter, owning new user acquisition, dormant user reactivation, and martech systems across web and app; delivered scalable growth features impacting millions.
Managed 3 engineering teams (MarTech, consumer web, checkout) with 20+ engineers; launched initiatives like contextual onboarding, streamlined checkout, and discounting levers like free delivery.
Defined and scaled Swiggy’s MarTech platform—enabling digital ad targeting, campaign automation, and owned media personalization; first in Asia to integrate Facebook DPA for geo-targeted food ads.
Drove accessibility for Swiggy’s apps and web platforms, building inclusive experiences for blind and motor-impaired users; invited as jury at Prosus SICA 2022 for contributions to inclusive tech, Blog post

Engineering ManagementWeb ApplicationsAccessibilityMarketing Technology

Engineering Manager

Mar 2019 – Sep 2020 · 1 yr 6 mos

Led engineering for Swiggy’s web platforms (desktop, mobile, and in-app WebViews), including SEO, gamified rewards, Swiggy Super, Swiggy Money, accounts, and user reviews.
Developed a web-based multi-tenant checkout system supporting multiple business lines (Food, Instamart, Genie) across web, hybrid, and native apps—resulting in improved cart-to-payment conversion and payment success rates.
Built a high-reliability WebView infrastructure with support for native contracts, versioning, monitoring, and graceful fallbacks; enabled rapid client-tech rollout for Instamart, Stores, and Genie.
Drove end-to-end execution of several high-impact initiatives in close collaboration with product and business, aligning user experience, performance, and maintainability across platforms.

Engineering ManagementfrontendProject ManagementTeam Building

Holidayiq.com

Engineering Manager

Jul 2016 – Feb 2019 · 2 yrs 7 mos · Bengaluru Area, India

Led a 16-member engineering team, owning hiring, execution, and performance across backend and web; represented engineering in monthly CXO forums and reported to the CTO.
Improved delivery velocity and predictability by driving engineering rigor—better reviews, CI/CD (Jenkins), and team-wide process enhancements.
Architected high-scale platforms including access control, API gateways, real-time clickstream processing, and a generic video generation engine using Node.js, Kafka, and MySQL.
Drove major tech transformations including microservices adoption, Docker, ELK, and PWA (React); mentored ML interns on photo classification, sentiment analysis, and FAQ systems. Partnered with PMs and data science teams to prototype ML-driven features, laying the foundation for personalization and automation capabilities.

Technical LeadershipEngineering ManagementnodejsApache KafkaVarnishMySQL+2

Ola (ani technologies pvt ltd)

Software Development Engineer ||

Jun 2015 – Jun 2016 · 1 yr · Bengaluru Area, India

Worked on Ola’s Supply Engagement systems for 8M+ drivers, including incentive computation, driver retention, and daily payout workflows.
Contributed to core backend systems for Ola Store (hyperlocal delivery), building Catalog, Pricing, and Promotions engines using Java (Dropwizard), MongoDB, MySQL, Redis, and Kafka.
Built internal tools for catalog and device management, improving catalog team productivity by 18% and streamlining order tracking and operations.
Owned end-to-end responsibility for deployments, release cycles, and production stability of catalog systems at scale.

JavaRuby on RailsApache KafkaRedisMongoDBMySQL

Expin.me

Technical Product Lead

Mar 2014 – Apr 2015 · 1 yr 1 mo · Bangalore

Led the design and development of Story Builder's technical architecture and innovative data structure, enabling dynamic web entity customization and enhancing user engagement.
Engineered a cutting-edge rendering algorithm for Story Builder, converting data to HTML and optimizing user experience with seamless data synchronization.
Launched an online deployment platform, allowing instant cloud-based access to user-generated stories, significantly improving content accessibility and user satisfaction.
Implemented a user activity tracking tool, analyzing behavior to refine Story Builder, driving user engagement and product development strategies.
Worked closely with the CEO to translate strategic visions into technical solutions, overseeing execution and team coordination for project success.
Developed and executed impactful go-to-market strategies, leading to a significant increase in active storyteller and reader conversion rates.
Managed product and team performance, ensuring alignment with user needs and facilitating effective cross-team collaboration for continuous improvement.
Represented expin.me at key industry events, including NASSCOM and Google Startup Launch, raising brand profile and fostering strategic partnerships.
Mentored team members, promoting development best practices and fostering a culture of quality and innovation within the organization.

Technical LeadershipTeam ManagementSoftware Architecture

Viralocity interactive solutions pvt. ltd./ expin.me

2 roles

Technical Lead

Jul 2013 – Feb 2014 · 7 mos · Bangalore

Led product scoping and technical architecture initiatives, overseeing team performance to guarantee timely product delivery.
Engineered the Story Builder, equipping users with tools to craft engaging and visually appealing stories.
Created an online deployment platform, facilitating the instant availability of user-generated stories as cloud-based web applications.
Developed an app generation engine utilizing Ruby on Rails, MongoDB, and Backbone.js, demonstrating advanced full-stack development skills.
Played a key role in the product's core team, focusing on the development of the product's foundational architecture.

Software ArchitectureDesign PatternsProject DeliveryTechnical Leadership

Sr Software Engineer

Nov 2012 – Jul 2013 · 8 mos · Bangalore

Developed a cutting-edge app generation engine leveraging Ruby on Rails, MongoDB, and Backbone.js, showcasing expertise in full-stack development.
Played a pivotal role as a core team member, focusing on the design and architectural planning of the product, ensuring scalability and robust performance.

Ruby on RailsMongoDBBackbone.jsFull-Stack DevelopmentSoftware Architecture

Must see india

Software Developer

Jun 2011 – Nov 2012 · 1 yr 5 mos · Bangalore

Engineered key components of www.mustseeindia.com, utilizing Ruby on Rails, JavaScript, HTML, and CSS to enhance website functionality and user experience.
Designed and implemented an online holiday package booking system, streamlining the reservation process for users.
Developed a specialized application to expedite the booking confirmation process, significantly reducing the Sales team's operational time.
Executed performance optimizations and process enhancements to boost the website's conversion rate from browsing to booking.

Ruby on RailsJavaScriptHTMLCascading Style Sheets (CSS)MySQLProject Planning

Killermobi

Founder

Aug 2010 – May 2011 · 9 mos · Bangalore

Founded KillerMobi, a mobile app store (killermobi.com), to distribute proprietary mobile software titles such as Mobile Number Tracer, Mobile Astrologer, WorldCup2011, and the Snake War series, achieving over 10 million collective downloads.
Solely managed and expanded KillerMobi for a year, successfully developing and launching five flagship software products, significantly enhancing the platform's value and user engagement.
Innovated a "bucket system" feature allowing users to aggregate content from various apps and files, facilitating easy downloads as a zip file, implemented using Ruby on Rails, with all mobile applications developed in J2ME.

JavaJ2MERuby on Rails

Must see india

Software Developer Intern

May 2010 – Jul 2010 · 2 mos · Bangalore Area, India

Engineered a feature enabling the conversion of HTML views to downloadable PDF Destination Guides for attractions and cities, enhancing traveler convenience by providing portable travel guides.
Led the development of Must See India's mobile site (http://m.mustseeindia.com) and mobile application using J2ME, significantly improving user accessibility and engagement on mobile platforms.

JavaJ2MERuby on RailsSoftware Development