Richa Khanna

Senior Software Engineer

Vancouver, British Columbia, Canada12 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led critical security projects at Slack.
  • Improved enterprise escalation handling process.
  • Award-winning developer with a focus on user experience.
Stackforce AI infers this person is a SaaS Android Developer with strong leadership in enterprise solutions.

Contact

richie.khanna10@gmail.comLinkedIn

Skills

Core Skills

Android DevelopmentTechnical LeadershipUser ExperiencePoint Of Sale SystemsCustomizationBackend DevelopmentApi DevelopmentRide-sharing ApplicationsE-commerce ApplicationsVisual Search Applications

Other Skills

Accessibility ServicesAndroid CustomizationAndroid StudioCompliance FeaturesEclipseEnterprise Mobile Escalation HandlingGitGraphQLHTML5High Throughput SystemsHiring and OnboardingIncident ManagementInterprocess CommunicationJSONJUnit

About

Richa is an experienced Android Engineer and technical leader with over 10 years of experience in diverse tech industries, including workplace collaboration, e-commerce, ride-hailing, and grocery delivery. She is passionate about developing daily-use products that prioritize user needs and stay updated with the latest technological advancements. At Slack, Richa played a pivotal role as a tech lead on the Enterprise Android App team, focusing on the development of essential security and compliance features for enterprise customers. Her leadership on the "Slack for Intune" project and contributions to various enterprise MDM features have significantly helped Slack's expansion into markets with high-security demands. In addition to her technical contributions, she improved the Enterprise Mobile Escalation Handling Process, boosting team productivity. Previously, she improved merchant experiences at Shopify, led the Android development for the Ola Share project at OlaCabs, and drove the Android development for customizing the Android OS at Creo (Hike Messenger). At ZopNow, she developed internal Android apps to optimize e-commerce operations. She also earned a Best App Runner-up award at the Google App Expo 2015 for her work on the SnapShopr app. Richa's time at Slack, marked by her direction of several critical projects, highlights her ability to guide teams through intricate challenges and promote an atmosphere of technical excellence and cooperation. Her career exemplifies her quick adaptability to new technologies and dedication to crafting high-quality, user-focused solutions in the ever-evolving tech industry.

Experience

12 yrs 6 mos
Total Experience
1 yr 5 mos
Average Tenure
6 yrs 11 mos
Current Experience

Slack

4 roles

Senior Software Engineer, Android, Search & AI

Sep 2024 – Present · 1 yr 8 mos · Vancouver, British Columbia, Canada

  • Working in the Search and AI team to build Search and AI features for Slack Android app.

Senior Software Engineer, Android, App Infra

Feb 2024 – Aug 2024 · 6 mos · Vancouver, British Columbia, Canada

  • I worked in a flex position (on loan) for the Android App Infra team and contributed to improvements in the data layer patterns and architecture.

Senior Software Engineer, Android, Enterprise

Promoted

Feb 2021 – Feb 2024 · 3 yrs · Vancouver, British Columbia, Canada

  • Richa has contributed as a tech lead in the Enterprise Android App team, driving the development of crucial security and compliance features tailored for enterprise customers. Notably, her leadership in the "Slack for Intune" project and work on various enterprise MDM features have been instrumental in Slack's penetration into security-conscious enterprise markets.
  • Led the development and release of the "Slack for Intune" app, significantly impacting the adoption of Slack at various financial institutions and enabling mobile usage for thousands of previously desktop-only workers.
  • Achieved major improvements in the Enterprise Mobile Escalation Handling Process, resulting in a 96% reduction in Intune issue resolution time and a 70% reduction in other escalations, substantially increasing team efficiency.
  • Instrumental in supporting the Unified Grid project (a company-wide project for the redesign of Slack) for Android, conducting audits, ensuring compliance, and refinement of 22 Enterprise-owned Android components.
  • Actively involved in the Flexible Access Control security project, resolving critical bugs, and undertaking QA responsibilities, showcasing adeptness in managing complex mobile security configurations.
  • Oversaw the mobile development of the Channel Manager, Mobile Session Duration, Editing User Profile and Profile Celebrations features identifying technical requirements, crafting detailed specifications, and guiding implementation, demonstrating strong technical leadership and collaboration.
  • Effectively managed critical incidents as an Incident Commander and responder, ensuring efficient resolutions and showcasing leadership in high-stress situations.
  • Actively engaged in hiring and onboarding processes, serving on interview panels, mentoring interns, new hires, and other engineers, and playing a pivotal role in team development and inclusive team culture.
Technical LeadershipAndroid DevelopmentSecurity FeaturesCompliance FeaturesEnterprise Mobile Escalation HandlingIncident Management+1

Software Engineer, Android, Enterprise

May 2019 – Feb 2021 · 1 yr 9 mos · Vancouver, British Columbia, Canada

  • Led and worked on crucial projects like Default Browser Control, Mobile Root Detection, Roles, and Minimum App Version, focusing on user experience and security enhancements, and ensuring timely delivery of high-quality features for enterprise customers.
  • Led the Takeover View Modernization and Secondary Auth Notification Enhancements, significantly boosting app usability and customer satisfaction.
  • Contributed to the SSO Refactor project by rewriting the UI layer with modern architecture patterns and introducing client logging, further enhancing app reliability.
  • Played a key role in modularizing and modernizing enterprise features and actively engaged in Android-wide initiatives, contributing to the successful integration of the Android Slack Kit library and new mobile clogging infrastructure.
  • Improved the Notifications code structure through the Secondary Auth Notification Enhancements project, introducing components now utilized by the Notifications team.
  • Led the Android development for the User Roles and Permissions feature, demonstrating adaptability and problem-solving skills in architecting new permissions structures and integrating with new error reporting frameworks.
  • Actively involved in cultural initiatives, notably leading the YVR Earthtones ERG, organizing offsite activities for over 40 Android engineers, revamping Android onboarding classes, and mentoring new hires, showcasing commitment to team development and inclusivity.
Android DevelopmentUser ExperienceSecurity EnhancementsUI Layer Modernization

Shopify

Software Engineer, Android

Jan 2018 – Jan 2019 · 1 yr · Ottawa, Canada Area

  • Android Developer in Shopify's Point of Sale Android app team.
  • Worked on Exchange project(new feature) on POS for shoppers who want to easily exchange their products at the store.
  • Worked on ensuring that restocking(inventory increases) happens correctly, when a merchant refunds/exchange a product.
  • Maintaining a smooth UI flow for Refunds, Orders and Exchanges in the app.
  • Wrote a tech blog on how we use MVVM in our POS Android app which was published on our Engineering blog.
  • Organizing POS Lightning Android Tech Talks, our bi-weekly internal android meetup to discuss new technologies being introduced in our Android app.
  • Working with Google's Latest Android Architecture Components(MVVM), Kotlin, Java, Unit Testing, UI Testing, and Integration Testing.
Android DevelopmentPoint of Sale SystemsMVVM ArchitectureKotlinJava

Hike messenger

Senior Software Engineer, Android

Mar 2017 – Dec 2017 · 9 mos · Bengaluru Area, India

  • Creo acquired by Hike
  • Worked on customizing Android Launcher and Pill(A floating Bubble on Launcher) as part of Total OS(a customized version of Android OS) platform to provide a new Launcher experience after the OS boots up.
  • Showing or hiding the pill(bubble) by using Accessibility Service to know what app is running in the foreground and communicating to necessary service using AIDL binder interface to achieve interprocess communication (IPC).
  • Expanding Pill into a long bar to display various texts upon receiving notifications using android vector animations.
  • For more details: https://www.bloomberg.com/news/articles/2018-01-17/india-s-hike-unveils-mobile-phones-that-work-without-active-data
Android CustomizationInterprocess CommunicationAccessibility ServicesAndroid DevelopmentCustomization

Ola (ani technologies pvt ltd)

2 roles

Software Engineer, Backend

Aug 2016 – Feb 2017 · 6 mos

  • I joined OlaCabs Consumer API Java Back-End team to develop Java APIs from ground-up and migrate high throughput consumer APIs from the Ruby platform to the Java platform which helped the team reducing latency by 60%.
  • Used: Dropwizard, Java, RxJava, Guava, Generics, Hystrix, Jackson, Powermock.
JavaAPI DevelopmentHigh Throughput SystemsBackend Development

Software Engineer, Android

May 2015 – Aug 2016 · 1 yr 3 mos

  • I had the opportunity to work on the high impact applications in Ola by joining initial Ola share core team and leading the android development for Ola Share(ride-sharing) major feature in Ola Cabs consumer app from the ground-up development and launching it to millions of consumers in India across different cities.
  • Received "Team Award for Outstanding Work" for our outstanding performance for Ola Share from co-founders at Ola.
  • Playstore Link: https://play.google.com/store/apps/details?id=com.olacabs.customer&hl=en
Android DevelopmentRide-sharing Applications

Zopnow.com

Software Engineer, Android

Aug 2014 – May 2015 · 9 mos · Bangalore

  • Developed various internal android apps for the company to optimize their operations starting from the arrival of the order in the warehouse to the delivery of the order to the customer.
Android DevelopmentE-commerce Applications

Snapshopr

Founding Software Engineer (Android)

Jun 2014 – Mar 2015 · 9 mos · Bangalore

  • Rebranded to Artifacia:
  • SnapShopr-a visual search app for fashion shopping. Search and shop everything you like, all from a simple photo.
  • As a founding tech team member, I was responsible for leading the development of the Android app from the ground up, developing all the features and maintaining its release cycle.
  • App Link: https://play.google.com/store/apps/details?id=com.aincubate.candice&hl=en
  • Youtube Link: https://www.youtube.com/watch?v=u97yRGXbeQs
  • SnapShopr android app was recognized with the Best App Runner-up award in Google App Expo 2015 for my work on SnapShopr.
  • SnapShopr moved from B2C to B2B in March 2015 and discontinued their app to build the enterprise solutions and rebranded to Artifacia.
  • Used:
  • Custom Camera, Image handling, Social APIs integration, storage components, Google analytics.
Android DevelopmentVisual Search Applications

Texas instruments

Intern

Jan 2014 – May 2014 · 4 mos · Bangalore

  • Inventory Enhancements
  • Worked in Data Warehouse and Business Objects platform to develop the project Inventory Enhancements which solved Inventory Aging and e-Store Feed problems.
  • Used:
  • Oracle, PL/SQL,PL/SQL Developer, Business Object Universe Designer, BO InfoView

The ai club

Member

Jul 2013 – Dec 2013 · 5 mos · VIT Vellore

  • An Ascii Chain hosted on Google App Engine
  • Its an ascii chain where anyone from the world can put any ascii art and it will be stored in the database.And the top ten will be shown in the page.Also it shows in the map the location from where anyone is posting.Used Python,Jinja2,Google App Engine.
  • http://richa-khanna.appspot.com/

Toastmasters international

Member

Oct 2012 – Mar 2013 · 5 mos · VIT Vellore

  • Learned Public Speaking Skills and Team work.

Education

Vellore Institute of Technology

Master of Computer Applications (MCA) — Computer Science

Jan 2011 – Jan 2014

Udacity

Android Developer NanoDegree — Computer Science

Jan 2016 – Jan 2017

Bharati Vidyapeeth

Bachelor of Computer Applications (BCA) — Computer Science

Jan 2008 – Jan 2011

DAV Public School

High School

Jan 2002 – Jan 2008

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