Oct 2023 – Jun 2024 · 8 mos · Greater Bengaluru Area · On-site

Jun 2023 – Jun 2024 · 1 yr · Bangalore

May 2023 – Jun 2024 · 1 yr 1 mo · Bangalore Urban, Karnataka, India · Hybrid

• Offering expert counsel and guidance to professionals in Product and Engineering, specialising in E-commerce, Digital Transformation, Ride Sharing, AI, and Data Product and Engineering strategies.

Nov 2022 – Apr 2023 · 5 mos · Greater Bengaluru Area

Mar 2022 – Oct 2022 · 7 mos · Singapore

Jul 2021 – Mar 2022 · 8 mos · Singapore

• Led the product, engineering, and design teams in building a world-class customer experience on the Homage digital platform. The platform is operating in Singapore, Malaysia and Australia.

Apr 2017 – Jun 2021 · 4 yrs 2 mos · Singapore · On-site

• Head of product & engineering teams of online Supermarket in Singapore (RedMart), Lazada Logistics Intelligence (Singapore).
• Key highlights:
• + Scaled fulfilment capacity by 5x by automating the RedMart Fulfilment Centre in Singapore
• + Improved order fulfilment cost by improving the efficiency of First Mile, and Last Mile logistics
• + Led RedMart integration with the Lazada and Alibaba
• + Built RedMart quick commerce solution
• + Build Unified Last Mile Routing platform and launched in all six Lazada markets in SEA
• + Scaled and optimised RedMart fulfilment by 3x by shaping the customer demand
• + Built competitive pricing platform
• + Built a technical solution to optimise catalog item range
• + Improved customer engagement and NPS using technology innovations in CRM
• + Improved Supply-chain efficiency by using a ML model for demand forecasting, and Purchase order automation
• + Improved availability and saved cost by building an ATP (Available to Promise) inventory product
• + Built an on-demand (quick commerce) solution for RedMart and launched MVC in Singapore

Jan 2016 – Feb 2017 · 1 yr 1 mo · Bangalore

• Olacabs.com is a leading online cab hailing business in India, backed by Softbank group. At Ola, I was responsible for driving improvements in Availability by building solutions to support Pricing (including peak pricing), and Supply and Demand shaping. In addition, evolved and managed key components like Live Inventory, Locations and Maps etc.
• +Improved availability by 30%
• +Significantly reduced customers cancellations using technology innovations
• +Scaled Live Inventory Service - At its peak Live Inventory service was able to handle 750k RPM throughput and 100 millisecond latencies at 99th percentile
• +Built and scaled an in-house tech-stack for locations and maps equivalent to Google Maps

Jun 2014 – Dec 2015 · 1 yr 6 mos · Bangalore

• Jabong.com was a leading online fashion and lifestyle marketplace in India. Currently part of the Flipkart group, earlier part of the Global Fashion Group, backed by Rocket Internet and Kinnevik AB. At Jabong, I built Pricing Platform for all the partners companies of GFG.
• Successfully drove Price competitiveness and cost optimization using competitive, and markdown pricing, in Jabong
• Partnered with partner companies to collect requirements
• Successfully ran a pilot for Iconic, Australia
• Successfully transformed manually managed Promotions and Coupons using tech innovations
• Improved payments reliability by 30% by building a robust tech platform for Payments

Jan 2013 – May 2014 · 1 yr 4 mos · Bangalore

• Flipkart.com – Leading online retailer in India. Backed by global investors and fortune 100 companies e.g. Walmart, Microsoft, Google, Softbank, and Tiger Global etc. At Flipkart, I built Pricing and Promotions Platform from the scratch.
• Successfully built a high caliber team of engineers and data scientists
• Successfully built high scale technology platforms
• Competitive Pricing platform, at its peak, could price more than 40 million SKUs multiple times a day. Was able to collect competitive data, multiple times a day, for more than 10 competitors
• Promotions platform was instrumental in driving top line growth for Fashion, and Electronics categories at Flipkart.

Mar 2007 – Jan 2013 · 5 yrs 10 mos · Bangalore, India

• Actiance.com – An award winning Unified Communications, and Social network compliance, governance, and management product suite. At Actiance, conceptualized Alcatraz, a cloud-based e-discovery and case management platform for UC & Social networks. Built and evolved Vantage, #1 UC compliance, management, and data analytics product for various enterprise and public UC networks e.g. MS OCS, Lync, SharePoint, IBM SameTime, Connections, Cisco Unified Presence, Jive, Y!, GTalk etc.
• Successfully built high scale technology platforms and teams
• Built offering for IBM Connections and MS SharePoint in record 3 months’ time

Jul 2003 – Mar 2007 · 3 yrs 8 mos · Bangalore

• Worked for HP Labs - Palo Alto, CA and Bristol, UK, for multiple research initiatives.

Mar 2003 – Jul 2003 · 4 mos · Greater Delhi Area

Jul 1999 – Feb 2003 · 3 yrs 7 mos · Bangalore

• Developed ETL product for Microsoft and Embarcadero Technologies.

Feb 1998 – Jun 1999 · 1 yr 4 mos