Sejal Gupta

Recruiter

Indore, Madhya Pradesh, India3 yrs 3 mos experience

Key Highlights

Experienced in recruitment across IT and Non-IT sectors.
Proficient in customer service and problem resolution.
Skilled in content moderation and brand consistency.

Stackforce AI infers this person is a versatile professional in HR and customer service sectors with strong recruitment and content management skills.

Contact

Skills

Core Skills

RecruitingHuman Resources (hr)Customer ServiceContent ModerationGoods And Services Tax (gst)

Other Skills

Active ListeningClient ServicesCommunicationCreative ArtsCustomer SupportDecision-MakingEasily AdaptableEmployee RelationsInterviewingLeadershipMathematical ProficiencyOrganization SkillsProblem SolvingQuality AssuranceRelationship Building

Experience

The hird

Talent Acquisition Specialist

Oct 2024 – Oct 2025 · 1 yr · Indore, Madhya Pradesh, India · On-site

Assisted in recruitment process by sourcing, Screening and Interviewing
candidates from various channels (Job boards, Social Media, referrals).
Coordinated and scheduled interviews, Managing the process from Initial Contact
to Onboarding.
Collaborated with clients to understand staffing needs and create effective
recruitment strategies and maintained candidates pipeline for future hiring.
Developed strategic business relations with key stakeholders, including hiring
managers and HR leads.
Sourced and placed candidates utilizing a variety of resume database job portals
(Naukri, LinkedIn).
Worked across industries for IT and Non IT vertical.
Experienced in creating job descriptions, Boolean search, posting jobs and utilising
social media to reach out potential candidates.

RecruitingScreening ResumesInterviewingHuman Resources (HR)Employee RelationsOrganization Skills+2

Teleperformance

Customer Care Executive

Oct 2023 – Mar 2024 · 5 mos · Indore, Madhya Pradesh, India · Remote

Abrogate orders and shipments for customers, as well help them locate packages.
Consistently met quality goals and solves each
customers issue, in a timely manner.
Provided customer guidance on Amazon.com
Managed inbound customer calls, resolved issue promptly and courteously.

Customer ServiceCustomer SupportActive ListeningProblem SolvingCommunication

Taskus

Content Moderator

Mar 2022 – Oct 2023 · 1 yr 7 mos · Indore, Madhya Pradesh, India · Hybrid

Managed the content of our website, social media channels to ensure brand consistency across all platforms.
Ensured that all content was in line with company guidelines.
Ensured that all published content met the company’s quality standards by reviewing it against a checklist of criteria.
Responded quickly about inappropriate content on site; deleted offending posts when necessary.

Content ModerationSocial Media ManagementQuality Assurance