Rajat Behl .

CEO

Chandigarh, India8 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in full life cycle recruiting.
Strong negotiation and vendor management skills.
Proven track record in customer service excellence.

Stackforce AI infers this person is a Technical Recruiter with strong capabilities in IT staffing and customer service.

Contact

Skills

Core Skills

RecruitingSourcingCustomer Service

Other Skills

Active ListeningAdaptabilityApplicant Tracking SystemsBoolean SearchingClient CommunicationCustomer Relationship Management (CRM)Customer SatisfactionCustomer SupportDatabase ManagementLeadership DevelopmentMicrosoft ExcelMultitaskingNegotiationOnboardingOnline Data Entry

About

Responsible for handling IT requirements from US based clients. Responsible for negotiation, paper work validation and closed candidates for assigned requisitions. Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients. Agreeing on a recruitment mandate with the organization. Searching for and approaching suitable candidates. Running job ads to attract applicants. Managing the interview, assessment, and shortlisting processes, Maintaining a lead database, Coaching and mentoring junior Recruiters, Selling and marketing.

Experience

E-solutions

2 roles

Team Leader

Promoted

Jul 2022 – Present · 3 yrs 8 mos · San Francisco Bay Area

Responsible for full life cycle recruiting including direct sourcing activities, preliminary phone interviewing, and negotiation of compensation packages.
Recruiting through Internet job portals combined with utilizing existing candidate relationships and referrals, along with various Internet sourcing techniques.
Screening candidates based on resource manager's job description, relevant knowledge and experience for required skill sets, functional skills and communication skills.
Coordinate salary expectations, counter offers, benefits and interview.
Negotiate and manage vendor relationship for contractual and permanent staffing
Ability to work as a good team player, screening, Maintaining & building the candidate database.
Responsible for sourcing, screening and interviewing candidates, checking references and updating job boards.
FUNCTIONAL / BEHAVIOURAL SKILLS:
Positive attitude
Flexible & Aggressive
Excellent communication skills (Oral and Written).
Work independently with little supervision in a fast pace agency environment
Have a knack for learning and staying up-to-date with new technologies Professional, Adaptable and Resilient - able to take no for an answer yet still apply 100% effort throughout the work day
Goal oriented; have a burning desire to be successful
Advanced computer skills especially Microsoft Word, Microsoft Power Point, Outlook.
Highly motivated individual able to grasp complex technologies, tools or knowledge and learn quickly.
Must have a demonstrated ability to work within tight deadlines.

RecruitingSourcingScreeningNegotiationDatabase Management

Technical Recruiter

May 2019 – Aug 2022 · 3 yrs 3 mos · San Francisco Bay Area

Responsibilities Include: Gathering requirements from Account executives.
Working on different domain clients like Xavient, Mphasis, CTS, Tech M, HCL, Zensar, Infogain, Orion and many more.
Editing, Analyzing, Understanding, Sourcing candidates through job boards, referrals, passive searching, headhunting, Internal Database.
Supported full time recruitment process: Fetching candidates, Communicating, Rate
Specialized in End to End recruitment from resume searching to identifying, screening, interviewing and negotiating offers.
Placing IT Professionals in US market with direct clients/ implementing partners.
Work on Permanent, C2H (Contract to Hire), W2, 1099 & C2C position. Achieving Daily Submittal Targets and maintaining good submittal to Interview/Placement ratio. Have good understanding of IT terminology and Technologies along with IT Recruitment Process.
Used to source the profile from various portals like Dice, Monster, Ceipal, Carrier Builder etc.

RecruitingSourcingScreeningNegotiationClient Communication

Conneqt business solutions

Senior Customer Care Executive

Jul 2017 – Apr 2018 · 9 mos · solan

Active listener :
Being an active listener my responsibilities involve fully concentrating and understanding to whom you're speaking with. As a Customer Care Representative, I am responsible to be an active listener to every customer who calls, Listen their concerns, understand them and help them resolve their issue.
Outgoing personality :
I am always social and friendly with Customers, it helps customers open up and trust me, Which will help me and company as it leaves customers with a good impression of not only my skills but the company overall.
Problem-solving :
Since I am handling a number of customer complaints and concerns, it's important to me to be a good problem-solver, which involves thinking quickly and coming up with the most reasonable solution.
Adaptability :
Being adaptable I am able to mold to any situation that I come in contact with. As a customer care representative, I’ll be able to adapt to any situation. As I have to answer many calls throughout the day and being able to adapt from one situation to the next will help me multitask and face each new challenge with ease.
Multitasking :
Being a multitasker I am able to handle a variety of responsibilities at the same time. As a call center representative I have strong multitasking skills since every day will involve juggling a number of tasks. This can include answering calls, inputting data and more. Being multitasking, the more efficiently I will do my job.
Product knowledge :
Being a good customer care representative, I have a strong knowledge of the products and services the company offers. Most customers call in regards to these products and services and I am always able to answer any and all questions they have.
Organizational skills :
Being a Customer care representor I talk to several people per day so it's important to stay organized. This helps me to call the conversations and each customer's concerns clearly.